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- Tasks: Drive customer growth by engaging new and existing clients through consultative conversations.
- Company: Join Airship, a leader in customer experience technology trusted by top brands.
- Benefits: Enjoy flexible remote work, competitive pay, stock options, and wellness support.
- Why this job: Be part of a dynamic team shaping the future of customer engagement.
- Qualifications: 1-2 years in sales, strong communication skills, and a passion for tech.
- Other info: Great opportunities for mentorship and professional development in a diverse environment.
The predicted salary is between 30000 - 42000 £ per year.
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
As a Business Development Representative (BDR) at Airship, you will play a critical role in driving both new customer acquisition and expansion within our existing customer base in our APAC region. This is a more sophisticated BDR role designed for candidates with 1–2 years of sales development experience who are ready to have higher-impact, consultative conversations. You will be responsible not only for generating net-new pipeline, but also for engaging existing customers in meaningful discussions around cross-sell and upsell opportunities in partnership with Account Executives and Growth Managers. This role requires strong discovery skills, business acumen, and the ability to tailor conversations to meet customer needs, utilize relevant use cases, and identify growth opportunities.
What You'll Do
- Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
- Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
- Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
- Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
- Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
- Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
- Nurture and advance opportunities from initial engagement through qualified meetings
- Maintain accurate and timely activity, notes, and pipeline data in Salesforce
- Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
- Stay current on industry trends, customer use cases, and competitive landscape
What We're Looking For
- 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
- Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
- Experience engaging both new prospects and existing customers in value-based discussions
- Strong written and verbal communication skills with the ability to adapt messaging by persona and context
- High level of business curiosity and comfort navigating more complex sales conversations
- Proven track record of meeting or exceeding activity and pipeline goals
- Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
- Strong organizational skills, attention to detail, and follow-through
- Ability to work independently while collaborating closely with cross-functional partners
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
Compensation
Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. This role offers stock options, providing a direct opportunity to share in Airship’s success.
Medical insurance options for you and your dependents
Flexible time off, paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
Candidates outside of the U.S. can view Airship's Privacy Statement.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
Business Development Representative employer: Airship
Contact Detail:
Airship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative
✨Tip Number 1
Get to know Airship inside out! Familiarise yourself with our platform and the brands we work with. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your discovery skills! Think of potential questions you could ask about customer needs and challenges. The more prepared you are, the better you'll engage in meaningful discussions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Airship team!
We think you need these skills to ace Business Development Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Business Development Representative role. Highlight your sales development experience and how it relates to generating new pipeline and engaging existing customers.
Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. Use language that reflects your ability to adapt messaging based on different personas and contexts, just like you would in a real sales conversation.
Demonstrate Your Curiosity: We love candidates who show a high level of business curiosity! In your application, mention any relevant industry trends or customer use cases you've explored. This will show us you're proactive and ready to engage in complex sales conversations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Airship
✨Know Your Stuff
Before the interview, dive deep into Airship's platform and its unique selling points. Understand how it helps brands create seamless customer experiences. This knowledge will allow you to tailor your conversations and demonstrate your genuine interest in the role.
✨Practice Your Pitch
As a Business Development Representative, you'll need to articulate Airship’s value proposition clearly. Practice explaining how the platform can solve specific customer challenges. Use examples from your past experience to show how you've successfully engaged customers in meaningful discussions.
✨Show Your Curiosity
During the interview, ask insightful questions about Airship’s approach to customer engagement and industry trends. This not only shows your enthusiasm but also highlights your business acumen and ability to navigate complex sales conversations.
✨Be Ready to Collaborate
Since this role involves working closely with Account Executives and Growth Managers, be prepared to discuss how you’ve successfully collaborated in previous roles. Share examples of how teamwork has led to successful outcomes, especially in generating new pipeline or expanding existing accounts.