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- Tasks: Manage client accounts and optimise campaigns for top app brands.
- Company: Join Airship, a leader in customer experience technology.
- Benefits: Competitive salary, remote work, and equity options.
- Why this job: Make a real impact on major brands in the app stores.
- Qualifications: Strong communication skills and ability to manage multiple projects.
- Other info: Fully remote role with opportunities for growth and learning.
The predicted salary is between 42000 - 58000 £ per year.
Airship is trusted by the world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. Gummicube develops powerful app discovery technology, enabling anybody with an app to quickly optimize for the most organic search visibility. Gummicube's DATACUBE software leverages proprietary big data for mobile to understand App Store search trends and the competitive landscape.
We are looking for an Account Coordinator to join our dynamic ASO Team. Gummicube works with top app developers around the world, and as an Account Coordinator, you will have the opportunity to impact the success of some of the biggest brands in the app stores! This role has a huge impact on our business and will become a key player on our team.
What You’ll Do- Manage existing client accounts, campaigns and client requests
- Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition)
- Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered
- Present deliverables and analyses to clients confidently and accurately
- Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required
- Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance
- Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns
- Retain clients and grow existing accounts for possible expansion of relationship
- Identify potential and strategic growth within existing accounts for Business Development Team to up-sell
- Versatile and strong communication, presentation, and writing skills
- Ability to communicate effectively and proactively with clients and internal team
- Ability to juggle multiple high priority projects and meet tight deadlines
- Thorough attention to detail and follow-through
- Excellent organization and project management skills
- Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc)
- Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
- Familiarity with the Mobile Industry and/or SEO, ASO
- Interest or experience in both iOS and Android apps and the mobile gaming space
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
CompensationAirship’s compensation is determined by a variety of factors including market data, business needs, and geography. The starting base pay range for this position is: $62,000-$69,000 USD per year. Some roles may also be eligible for commission, bonus, or other performance incentives. Airship believes that employees should have the opportunity to benefit from value-creation, so equity is also offered with this role. In addition, Airship offers a robust benefits package as part of our Total Rewards approach to compensation.
Hiring CommitmentAirship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Account Coordinator employer: Airship
Contact Detail:
Airship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re enthusiastic about the role and appreciate the opportunity.
We think you need these skills to ace Account Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Coordinator role. Highlight your relevant skills and experiences that align with what we’re looking for, like communication and project management. This shows us you’re genuinely interested in the position!
Show Off Your Research Skills: Dive into understanding our clients and their industries. Mention any specific insights or trends you’ve discovered in your application. This will demonstrate your proactive approach and how you can optimise campaigns for increased engagement.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Airship
✨Know Your Clients
Before the interview, research Airship's existing clients and their industries. Understanding their needs will help you discuss how you can optimise campaigns for increased engagement, which is a key part of the Account Coordinator role.
✨Showcase Your Communication Skills
As an Account Coordinator, strong communication is essential. Prepare examples of how you've effectively communicated with clients or team members in the past. This will demonstrate your ability to juggle multiple projects and meet tight deadlines.
✨Familiarise Yourself with ASO Principles
Even if you don't have prior ASO knowledge, showing eagerness to learn about App Store Optimisation principles can set you apart. Brush up on the basics and be ready to discuss how outside factors like Apple Search Ads impact organic performance.
✨Prepare for Collaboration
This role involves working closely with various internal teams. Think of examples where you've successfully collaborated with others to deliver projects on time. Highlighting your organisational skills and attention to detail will show you're ready to thrive in a dynamic environment.
