Onboarding and Delivery Executive

Onboarding and Delivery Executive

Full-Time 26228 - 26228 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Guide clients through onboarding and deliver standout email projects.
  • Company: Join Airship/Toggle, a leading hospitality SaaS company.
  • Benefits: Enjoy a competitive salary, hybrid work, and a collaborative culture.
  • Other info: Dynamic role with opportunities for growth and innovation.
  • Why this job: Make a real impact in transforming guest experiences in hospitality.
  • Qualifications: Strong communication skills and a passion for client success.

The predicted salary is between 26228 - 26228 £ per year.

Are you a natural communicator who takes pride in making things happen? Airship/Toggle has an exciting opportunity!

Location: Sheffield, S2 5QX, Hybrid, 4 days in office

Salary: £26,228 per annum

Job Type: Full Time, Permanent

About Us: Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact.

Onboarding and Delivery Executive - The Role:

This is a varied, hands-on role at the heart of how we bring new clients to life on our platforms and how we deliver standout email and automation projects. One day you could be running a training call for a new Toggle client; the next, you are building an automated email sequence or working with an Account Manager to scope out a delivery project. You will guide clients through onboarding, design and build emails within our platforms, create training materials, and use AI tools to work smarter and deliver more.

Onboarding and Delivery Executive employer: Airship Services

Airship/Toggle is an exceptional employer that fosters a vibrant work culture centred on collaboration and innovation, making it an ideal place for an Onboarding and Delivery Executive. Located in Sheffield, our hybrid working model allows for flexibility while ensuring you are part of a dynamic team that values your contributions and encourages professional growth. With a commitment to employee development and a focus on delivering outstanding guest experiences, you'll find meaningful and rewarding opportunities to make a real impact in the hospitality sector.

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Contact Details:

Airship Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Onboarding and Delivery Executive

Tip Number 1

Network like a pro! Reach out to people in the hospitality SaaS industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for those interviews! Research Airship/Toggle and understand their platforms inside out. We want you to show how your skills can make a real impact on their onboarding and delivery processes.

Tip Number 3

Practice your communication skills! As an Onboarding and Delivery Executive, you’ll need to be a natural communicator. We suggest doing mock interviews with friends or using online resources to refine your pitch.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!

We think you need these skills to ace Onboarding and Delivery Executive

Communication Skills
Project Management
Client Onboarding
Email Marketing
Automation Tools
Training Development
Collaboration

Some tips for your application 🫡

Show Your Communication Skills:As a natural communicator, make sure your application reflects that! Use clear and engaging language to showcase your ability to connect with others. Remember, we want to see how you can make things happen through effective communication.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in onboarding and delivery. We love seeing how your skills align with our mission at Airship/Toggle.

Highlight Your Hands-On Experience:This role is all about being hands-on, so be sure to mention any practical experience you have in training, project delivery, or using SaaS platforms. We want to know how you've made an impact in previous roles!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!

How to prepare for a job interview at Airship Services

Know the Company Inside Out

Before your interview, make sure you research Airship/Toggle thoroughly. Understand their products, values, and the hospitality industry they serve. This will help you tailor your answers and show that you're genuinely interested in the role.

Showcase Your Communication Skills

As an Onboarding and Delivery Executive, communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to demonstrate your ability to explain complex concepts clearly and concisely.

Prepare for Practical Scenarios

Expect to discuss real-life scenarios during your interview. Think about how you would handle onboarding a new client or creating training materials. Practising these scenarios can help you articulate your thought process and problem-solving skills.

Emphasise Your Adaptability

This role involves a variety of tasks, so highlight your ability to adapt to changing situations. Share examples of how you've successfully managed multiple projects or adjusted to new tools and technologies in previous roles.