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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure a fantastic bar experience.
- Company: Family-run UK business focused on exceptional customer experiences.
- Benefits: Free meals, tips, discounts, and 28 days annual leave.
- Why this job: Join a lively team and make every customer's day brighter!
- Qualifications: Enthusiasm for service and a willingness to learn.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
We are a family-run UK business that operates food and beverage outlets in airports, creating exceptional experiences for every customer. We are looking for committed and enthusiastic individuals to join our team.
The site has a lively atmosphere with a family-friendly approach, and we pride ourselves on putting people at the heart of what we do. Our staff are central to our success, and we’re looking for team players passionate about food and beverages and dedicated to delivering exceptional customer service.
The Role
In this hourly paid role, you’ll play a key part in delivering an outstanding restaurant bar experience, working closely with the back-of-house team to provide first-class service. You’ll be responsible for ensuring our customers are served in a professional, friendly, and courteous manner while promoting sales and maintaining our high hospitality standards.
Key Responsibilities
- Serve all customers in a professional and friendly manner, addressing any requirements or concerns.
- Maintain a comprehensive knowledge of all food and beverage products available.
- Collaborate with your team to ensure the smooth running of the restaurant and bar.
Requirements
We are looking for outgoing, engaging, and enthusiastic individuals who are passionate about delivering high-quality service in a fast-paced environment. To be successful in this role, you’ll have:
- A good level of general education, including English and Maths.
- A willingness to learn about health and safety and food standards.
- The ability to follow processes and maintain service levels under pressure.
Please note: All successful candidates will be required to:
- Provide proof of their right to work in the UK.
- Hold an Airport Security ID Pass, which we will help you obtain. The application process requires the production of a valid passport, a criminal record check, and five years of personal/employment references.
If you meet these requirements and would like to be part of our team, please apply today!
Salary & Benefits
- Tronc (tips and gratuities distribution system) via an elected troncmaster.
- Cash gratuities, at customer discretion.
- NEST pension.
- Free meals while on duty at the site, from the 'Staff Duty Meal' options.
- Access to the ARE Reward Hub from day one, offering discounts and perks across hundreds of retailers.
- Access to our Employee Assistance Programme for health and well-being support from day one.
- 28 days annual leave (including Bank Holidays), increasing by 1 day a year up to a maximum of 32 days.
- Staff referral bonus scheme.
Equal Opportunities
At ARE Ltd, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our customers. Our commitment extends beyond retail to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation.
We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, we encourage applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian, and Minority Ethnic backgrounds, and those with lived experiences of discrimination.
Accessibility and Adjustments
ARE Ltd is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process.
Bar Staff in Edinburgh employer: Airport Retail Enterprises UK Ltd
Contact Detail:
Airport Retail Enterprises UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their family-friendly vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or complaints. Being prepared will help you shine during the interview and show that you're ready to deliver exceptional service.
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking smart and presentable can make a great first impression. It shows you care about the role and are serious about joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Bar Staff in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beverages shine through! We want to see that you're genuinely excited about delivering exceptional customer service in a lively atmosphere.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous experience in hospitality or customer service that showcases your ability to thrive in a fast-paced environment.
Be Professional Yet Friendly: Remember, we’re looking for team players who can engage with customers in a professional and friendly manner. Use a warm tone in your writing to reflect this, and don’t hesitate to share examples of how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Airport Retail Enterprises UK Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the food and beverage products offered. Familiarise yourself with the menu and any specials, as this will show your enthusiasm and readiness to engage with customers.
✨Show Your Personality
Since they’re looking for outgoing and engaging individuals, let your personality shine through during the interview. Be friendly, approachable, and don’t hesitate to share your passion for customer service and teamwork.
✨Prepare for Scenarios
Think about how you would handle various situations that might arise in a busy bar environment. Prepare examples of how you've dealt with difficult customers or worked under pressure, as this will demonstrate your problem-solving skills.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
