At a Glance
- Tasks: Drive our shuttle buses, assist customers, and ensure a smooth travel experience.
- Company: Join Airparks, a leader in airport parking with a focus on customer service.
- Benefits: Enjoy a competitive salary, profit share bonus, and generous leave options.
- Other info: Flexible shifts available in a supportive and inclusive work environment.
- Why this job: Be part of a dynamic team making travel hassle-free for customers.
- Qualifications: Must have a full PCV licence and a passion for great customer service.
The predicted salary is between 36713 - 36713 £ per year.
At Airparks, we’re leading the way in changing the shape of airport parking by providing a service that customers can trust. It’s our people that set us apart from the rest, and we’re looking for PCV Shuttle Bus Drivers to join us on our mission, based at our Luton Airport car parks. We're looking for experienced PCV drivers to transfer our customers to and from Luton Airport to one of our two Luton based car park sites. Your role will include driving to and from the airport as well as helping check customers in and getting them on board when they arrive on the site. This is a busy and varied role where customer interaction and decision making are key so we are looking for safe and conscientious drivers who can also deliver a fantastic customer experience.
The Role
- Safely drive our modern shuttle buses between our car parks and Luton Airport terminals.
- Provide a warm, professional welcome - making every journey part of a hassle-free travel experience.
- Carry out daily vehicle safety checks, ensuring buses are clean, roadworthy and ready to go.
- Assist customers with luggage, prams and wheelchairs, always putting accessibility and comfort first.
- Liaise with our Duty Manager and team to coordinate pick-ups and drop-offs, adapting to flight schedules and traffic.
- Take responsibility for reporting incidents, ensuring compliance with health & safety and driving regulations.
- Support other teams during busy periods - we pull together to deliver for our customers.
This is a hands-on, varied role where no two days are the same. You won’t be stuck behind the wheel all day - you’ll be helping customers, making quick decisions, and being a vital part of their journey.
What you can bring to our team:
- A full PCV (Category D) licence with no restrictions.
- A valid Driver CPC qualification.
- Experience driving large passenger vehicles in all conditions.
- Confidence using technology.
- A passion for delivering excellent customer service.
- A friendly, approachable manner and strong communication skills.
- Reliability, flexibility and the ability to stay calm under pressure.
- A commitment to our values: Great Service, Ownership, Team, Innovation and Trust.
Hours
Airparks is a 24/7 operational environment, so we welcome candidates who can work shifts to meet the needs of our customers. This will include weekends and evenings. On a full-time basis, you would work an average of 42 hours per week, being scheduled for shifts across our 24/7 operating hours. You’ll work on a 4 on, 4 off shift pattern, which can be made up of day and night shifts.
How we hire for this role
We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:
- Apply online - share your details and tell us how your skills and experience make you a great fit.
- A short phone interview with a member of our management team.
- A face to face interview and driver review on site.
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.
Why choose Airparks?
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
- Time is precious: 20 days annual leave, extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
- Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay.
- Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years).
- Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
- Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
- Plan ahead: Income protection, Critical illness cover and Life assurance.
PCV Driver employer: Airparks
At Airparks, we pride ourselves on fostering a supportive and dynamic work environment where our PCV Shuttle Bus Drivers can thrive. With competitive salaries, generous benefits including enhanced parental leave, and a commitment to employee well-being, we ensure that our team feels valued and rewarded. Our inclusive culture encourages personal growth and teamwork, making every day an opportunity to contribute to exceptional customer experiences at Luton Airport.
StudySmarter Expert Advice🤫
We think this is how you could land PCV Driver
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Remember, as a PCV Driver, you’re not just driving; you’re creating a hassle-free experience for passengers. Share examples of how you've gone above and beyond for customers in the past!
✨Tip Number 2
Brush up on your driving regulations and safety checks before the interview. Being knowledgeable about these aspects shows that you take your role seriously and are committed to keeping everyone safe on the road.
✨Tip Number 3
Be ready to discuss your flexibility with shifts. Airparks operates 24/7, so showing that you can adapt to various schedules will make you stand out. Highlight any previous experience working in similar environments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re keen and ready to join the Airparks team. Let’s get you on board!
We think you need these skills to ace PCV Driver
Some tips for your application 🫡
Show Off Your Experience:When you're filling out your application, make sure to highlight your experience as a PCV driver. We want to see how you've handled large passenger vehicles and any customer service roles you've had. This is your chance to shine!
Be Personable:Remember, we’re all about great customer service! Use your application to showcase your friendly and approachable nature. A warm tone can go a long way in making your application stand out.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we're looking for. Mention specific experiences that relate to driving, safety checks, and customer interaction. It shows us you’ve done your homework!
Apply Through Our Website:We recommend applying directly through our website for a smoother process. It’s quick and easy, and it helps us keep everything organised. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Airparks
✨Know Your Route
Familiarise yourself with the routes to and from Luton Airport. Being able to discuss your knowledge of local traffic patterns and alternative routes can show your preparedness and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to stay calm under pressure and how you’ve handled difficult situations, as this is key for a PCV Driver.
✨Safety First
Brush up on vehicle safety checks and regulations. Be ready to discuss how you ensure the safety of passengers and the vehicle, as well as any relevant experiences that demonstrate your commitment to safety.
✨Show Your Team Spirit
Airparks values teamwork, so think of examples where you've worked collaboratively with others. Be prepared to discuss how you adapt to changing situations and support your colleagues during busy times.
