At a Glance
- Tasks: Drive our shuttle buses, assist customers, and ensure a smooth travel experience.
- Company: Join Airparks, a leader in airport parking with a focus on customer service.
- Benefits: Enjoy a competitive salary, profit share bonus, and generous leave options.
- Other info: Flexible shifts with opportunities for career growth and personal development.
- Why this job: Be part of a dynamic team making travel hassle-free for customers.
- Qualifications: Full PCV licence, Driver CPC, and a passion for great customer service.
The predicted salary is between 36713 - 36713 £ per year.
Salary £36,713 + Benefits + Profit Share Bonus
About
At Airparks, we’re leading the way in changing the shape of airport parking by providing a service that customers can trust. It’s our people that set us apart from the rest, and we’re looking for PCV Shuttle Bus Drivers to join us on our mission, based at our Luton Airport car parks.
We're looking for experienced PCV drivers to transfer our customers to and from Luton Airport to one of our two Luton based car park sites. Your role will include driving to and from the airport as well as helping check customers in and getting them on board when they arrive on the site. This is a busy and varied role where customer interaction and decision making are key so we are looking for safe and conscientious drivers who can also deliver a fantastic customer experience.
The Role
- Safely drive our modern shuttle buses between our car parks and Luton Airport terminals.
- Provide a warm, professional welcome - making every journey part of a hassle-free travel experience.
- Carry out daily vehicle safety checks, ensuring buses are clean, roadworthy and ready to go.
- Assist customers with luggage, prams and wheelchairs, always putting accessibility and comfort first.
- Liaise with our Duty Manager and team to coordinate pick-ups and drop-offs, adapting to flight schedules and traffic.
- Take responsibility for reporting incidents, ensuring compliance with health & safety and driving regulations.
- Support other teams during busy periods - we pull together to deliver for our customers.
This is a hands-on, varied role where no two days are the same. You won’t be stuck behind the wheel all day - you’ll be helping customers, making quick decisions, and being a vital part of their journey.
What you can bring to our team:
- A full PCV (Category D) licence with no restrictions.
- A valid Driver CPC qualification.
- Experience driving large passenger vehicles in all conditions.
- Confidence using technology.
- A passion for delivering excellent customer service.
- A friendly, approachable manner and strong communication skills.
- Reliability, flexibility and the ability to stay calm under pressure.
- A commitment to our values: Great Service, Ownership, Team, Innovation and Trust.
Hours
Airparks is a 24/7 operational environment, so we welcome candidates who can work shifts to meet the needs of our customers. This will include weekends and evenings. On a full-time basis, you would work an average of 42 hours per week, being scheduled for shifts across our 24/7 operating hours. You’ll work on a 4 on, 4 off shift pattern, which can be made up of day and night shifts.
How we hire for this role
We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:
- Apply online - share your details and tell us how your skills and experience make you a great fit.
- A short phone interview with a member of our management team.
- A face to face interview and driver review on site.
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.
Why choose Airparks?
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
Time is precious: 20 days annual leave, extra holidays through Holiday Buy, Birthday Day Off, and Sabbaticals at each milestone.
Parental Leave: Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay.
Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years).
Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
Plan ahead: Income protection, Critical illness cover and Life assurance.
PCV Driver in Luton employer: Airparks
At Airparks, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a PCV Shuttle Bus Driver at our Luton Airport location, you will enjoy competitive pay, generous benefits including enhanced parental leave and a profit share bonus, and opportunities for personal and professional growth. Our commitment to great service and teamwork ensures that every day is dynamic and rewarding, making Airparks an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land PCV Driver in Luton
✨Tip Number 1
Make sure you know the ins and outs of the PCV role. Brush up on your driving skills and customer service techniques, as you'll be interacting with passengers regularly. Show us that you're not just a driver, but a friendly face that makes their journey smoother!
✨Tip Number 2
When you apply through our website, highlight your experience with large vehicles and any tech skills you have. We want to see how you can adapt to our busy environment, so share examples of when you've stayed calm under pressure or helped customers in tricky situations.
✨Tip Number 3
Prepare for your phone interview by thinking about how you embody our values: Great Service, Ownership, Team, Innovation, and Trust. We love candidates who can demonstrate these qualities, so come ready to chat about your experiences that align with our mission.
✨Tip Number 4
During the face-to-face interview, be yourself! We’re looking for genuine people who are passionate about delivering excellent customer service. Don’t forget to ask questions about the team and the role – it shows us you’re really interested in being part of our Airparks family.
We think you need these skills to ace PCV Driver in Luton
Some tips for your application 🫡
Show Off Your Experience:When you're filling out your application, make sure to highlight your experience driving large passenger vehicles. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Personable:Since this role involves a lot of customer interaction, let your friendly and approachable nature shine through in your application. Share examples of how you've delivered excellent customer service in the past – we love that stuff!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Mention specific points that resonate with you, like your commitment to safety or teamwork. It shows us you’re genuinely interested!
Apply Through Our Website:We recommend applying directly through our website for a smoother process. It’s quick and easy, and it helps us keep everything organised. Plus, you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Airparks
✨Know Your Route
Familiarise yourself with the routes to and from Luton Airport. Being able to discuss your experience with navigating busy areas and adapting to traffic conditions will show that you’re prepared for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to stay calm under pressure and how you’ve handled difficult situations, as this is key for a PCV Shuttle Bus Driver.
✨Safety First
Brush up on vehicle safety checks and regulations. Be ready to discuss how you ensure your vehicle is roadworthy and safe for passengers, as this is crucial for the role and shows your commitment to safety.
✨Show Your Team Spirit
Airparks values teamwork, so think of examples where you’ve worked collaboratively with others. Discuss how you can support your colleagues during busy periods and adapt to changing schedules, which will demonstrate your flexibility.
