At a Glance
- Tasks: Lead a dynamic team in a busy airport car park, ensuring great service and team spirit.
- Company: Join Airparks, a leader in hassle-free airport parking with a focus on customer trust.
- Benefits: Enjoy competitive salary, profit share, private healthcare, and extensive training opportunities.
- Other info: Flexible 4 on/4 off shifts with a supportive team and growth potential.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences every day.
- Qualifications: Experience in people management and excellent communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are Airparks. We’re leading the way in changing the shape of airport parking by providing a service that customers can trust. As part of the Holiday Extras Group we want to Remake Holidaymaking and help our customers to have ‘less hassle and more holiday’. We’re looking for a fantastic people manager to join our diverse and dynamic team as a Shift Manager. This is an excellent opportunity for anyone wanting to build upon their experience in a fast paced, operational environment.
Your people skills will be key to your success by ensuring your team and customers feel valued and listened to. As a Shift Manager, you will have ownership of the day to day operation of a busy airport car park. You will need to be able to engage and inspire members of the team, driving forwards the core principles of the business - Great Service, Ownership, Team Spirit, Innovation and Trust. You will ensure that the customer remains at the forefront of everything you do.
Working for Airparks no two shifts are ever the same, so you will be someone who can lead from the front, make a positive contribution through effective deployment of resources and get the best from your people through great communication skills together with utilising 1-2-1s, appraisals and team development. We invest in our people and you will have the opportunity to develop your skills and take on additional vocational training as well as business management training with our university partners.
As a member of our outstanding team you will receive a competitive salary, be part of our group profit share scheme and have access to a comprehensive benefits package that can include pension, private medical insurance for you and your family, cycle to work scheme and more.
Essential
- Experience in people management and developing high performance
- High levels of emotional intelligence, with your resilience having a positive impact on those around you
- A calm, pragmatic approach
- Excellent communication skills with the ability to influence at all levels
- Fantastic organisation and prioritisation skills
- A strong relationship builder with the confidence to resolve conflicts
- Ability to work under pressure while maintaining fantastic customer service
- A team player who thrives and achieves their best when working as part of a team
- Full UK Driver’s Licence
Bonus
- PCV Driver’s Licence
- Experience of working for a transport, travel or service operation
Benefits
- 4 on / 4 off shift pattern
- Annual profit share bonus scheme
- Free uniform
- Paid breaks
- Private Healthcare plans
- Pension plans & Life Assurance
- Cycle to Work scheme
- Annual Leave package
- Employee Assistance Programme
- Training & Development
Shift Manager (for McRoberts Recruitment) - BHX in Birmingham employer: Airparks
Airparks is an excellent employer, offering a dynamic work environment in Luton where teamwork and dedication are at the forefront of our operations. Employees benefit from a range of perks including gym discounts, health insurance, and profit share bonuses, alongside ample opportunities for career growth within our inclusive workforce. Join us to be part of a company that values customer service excellence and fosters a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (for McRoberts Recruitment) - BHX in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Airparks' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about managing a team, think of examples from your past where you've successfully led or inspired others. Be ready to share these stories during your interview to demonstrate your leadership style.
✨Tip Number 3
Prepare for situational questions! Expect to be asked how you'd handle specific challenges in a busy airport car park. Think through scenarios where you had to resolve conflicts or maintain customer service under pressure, and be ready to discuss your approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Shift Manager (for McRoberts Recruitment) - BHX in Birmingham
Some tips for your application 🫡
Show Your People Skills:Make sure to highlight your experience in people management. We want to see how you've engaged and inspired teams in the past, so share specific examples that showcase your ability to build relationships and resolve conflicts.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the core principles of Airparks. Show us how you embody Great Service, Ownership, Team Spirit, Innovation, and Trust in your work.
Keep It Clear and Concise:When writing your application, clarity is key. Use straightforward language and keep your points concise. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Airparks
✨Know Your Stuff
Before the interview, make sure you understand Airparks' mission and values. Familiarise yourself with their approach to customer service and how they aim to provide a hassle-free experience. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Shift Manager, your ability to manage and inspire a team is crucial. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your emotional intelligence and how it positively impacts those around you.
✨Demonstrate Your Problem-Solving Skills
Airparks operates in a fast-paced environment, so be ready to discuss how you handle pressure and unexpected challenges. Think of specific situations where you’ve had to think on your feet and how you maintained excellent customer service during those times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about their training programmes or how they measure success in the Shift Manager role. It’s a great way to demonstrate your enthusiasm and commitment.
