At a Glance
- Tasks: Be the face of Airparks, assisting customers and ensuring smooth parking operations.
- Company: Join a leading airport parking service with a supportive team culture.
- Benefits: Enjoy competitive pay, holiday entitlement, gym discounts, and a profit share bonus.
- Other info: Ideal for those seeking diverse shift patterns and career growth opportunities.
- Why this job: Make a direct impact on customer experiences while working outdoors and staying active.
- Qualifications: Strong customer service skills and the ability to work flexibly under pressure.
The predicted salary is between 27000 - 28000 £ per year.
Salary: £13.45 per hour + Benefits
About
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We’re leading the way in changing the shape of airport parking by providing a service that customers can trust.
We’re looking for Site Operatives who can confidently work under pressure and are flexible to cover days, nights, and weekend shifts, typically in 12-hour patterns. This role involves working outdoors in all weather conditions and requires a high level of physical fitness, as you may walk more than 10 miles on busy days.
You’ll be part of a trusted, supportive team that works together toward shared goals. Strong customer service skills are essential, as you’ll be interacting with hundreds of customers each shift. You will also support the wider team by covering a variety of roles across the business, helping ensure smooth operations each day. Above all, we’re looking for individuals who reflect our company values in everything they do.
The Role
- Be the face of Airparks at the forefront of our daily parking operations.
- Welcome customers as they arrive on site, ensuring they receive a friendly and efficient check-in service.
- Assist customers and direct them to available spaces, minimising disruption to their travel.
- Safely and efficiently move customer vehicles from our customer arrivals area to our secure parking facilities on site.
- Have a direct, positive impact on the overall customer experience.
- Operate in all weather conditions, covering long distances on foot while working on site.
- Demonstrate trust, teamwork, responsibility, and a customer-first mindset in everything you do.
What you can bring to our team:
- The ability to think on your feet and make great decisions in an operational environment.
- Excellent customer service skills, you work with a positive, customer-first attitude.
- Flexibility and adaptability with the ability to work under pressure.
- A collaborative mindset, you look out for your team members and help them when needed.
- High attention to detail and proactive problem solving.
- Commitment to living our values.
Everyone’s career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you’re encouraged to apply so that we can discover your unique talents!
Hours
Airparks operate 24 hours a day, 7 days a week, and this role is ideal for candidates who are comfortable working a variety of shift patterns across days, nights and weekends.
How we hire for this role
We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you’ve applied for, you’ll enter our hiring process as follows:
- A call with a member of our hiring team.
- On-site interview.
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch.
Please note: this role is not eligible for UK skilled worker visa sponsorship, so we can only consider applicants who already have the right to work in the UK.
Benefits
Why choose Airparks?
Our Mission is to provide Holiday Extras with car parking supply that delivers a world-class trip experience through an engaged team and leading technology. We will always deliver high quality, secure, competitively priced off-airport parking products by investing in a customer-focused team and being supported by market-leading technology.
At Airparks, we’re creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we’re proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you’ll feel supported and rewarded every day.
- Time is precious: Holiday entitlement is 20 days which runs from April 1st until March 31st.
- Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years).
- Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva.
- Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
- Plan ahead: Income protection, Critical illness cover and Life assurance.
Site Operative in Aberdeen employer: Airparks
At Airparks, we pride ourselves on fostering a supportive and inclusive work environment where every employee can thrive and develop their career. Located in Aberdeen, our team enjoys competitive benefits such as gym discounts, private medical insurance, and a profit share bonus, all while working collaboratively to provide exceptional customer service in a dynamic outdoor setting. As a Sunday Times Best Place to Work 2025, we are committed to your well-being and professional growth, making Airparks an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Site Operative in Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Airparks' values and mission. This way, you can show how you align with their goals and demonstrate that you're not just looking for any job, but a place where you can truly thrive.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with loads of customers, think of scenarios where you can showcase your friendly and efficient service. Maybe even role-play with a mate to get comfortable with handling different situations.
✨Tip Number 3
Be ready for anything! The role requires flexibility, so prepare to discuss how you've adapted to changing situations in the past. Share examples of when you’ve worked under pressure or helped your team out during busy times.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you're keen on joining the Airparks team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Site Operative in Aberdeen
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Site Operative role. Highlight your customer service skills and any experience working in fast-paced environments. We love seeing how your unique talents align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our awesome team at Airparks!
How to prepare for a job interview at Airparks
✨Know the Role Inside Out
Before your interview, make sure you understand the Site Operative role thoroughly. Familiarise yourself with the key responsibilities, such as customer service and working in various weather conditions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this role, prepare examples from your past experiences where you've provided excellent service. Think about how you handled difficult situations or went the extra mile for a customer, as these stories will demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Flexibility and Team Spirit
Airparks values teamwork and adaptability, so be ready to discuss how you've worked collaboratively in previous roles. Share instances where you’ve stepped up to help a colleague or adapted to changing circumstances, as this will highlight your commitment to being a supportive team member.
✨Prepare for Practical Scenarios
Given the physical nature of the job, think about how you would handle specific scenarios on the site. For example, how would you manage directing customers during peak times or moving vehicles efficiently? Practising these responses will help you feel more prepared and confident during the interview.
