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- Tasks: Be the face of Airparks, welcoming customers and ensuring smooth parking operations.
- Company: Join a Sunday Times Best Place to Work with a supportive culture.
- Benefits: Earn £14.12 per hour, enjoy gym discounts, and access private medical insurance.
- Why this job: Make a direct impact on customer experiences while building your career.
- Qualifications: Excellent customer service skills and a positive, adaptable attitude.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
The predicted salary is between 11 - 17 £ per hour.
About At Airparks, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We're leading the way in changing the shape of airport parking by providing a service that customers can trust.
Salary: £14.12 per hour + Benefits
Location: Luton
Closing date: 13th February
The Role
- Be the face of Airparks at the forefront of our daily parking operations
- Welcome customers as they arrive on site, ensuring they receive a friendly and efficient check-in service
- Assist customers and direct them to available spaces, minimising disruption to their travel
- Safely and efficiently move customer vehicles from our customer arrivals area to our secure parking facilities on site
- Return vehicles to the customer collection area, perfectly timed for when they return from their trip
- Have a direct, positive impact on the overall customer experience
- Operate in all weather conditions, covering long distances on foot while working on site
- Demonstrate trust, teamwork, responsibility, and a customer-first mindset in everything you do
What you can bring to our team
- The ability to think on your feet and make great decisions in an operational environment
- Excellent customer service skills, you work with a positive, customer-first attitude
- Flexibility and adaptability with the ability to work under pressure
- A collaborative mindset, you look out for your team members and help them when needed
- High attention to detail and proactive problem solving
- Commitment to living our values
Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents!
Hours
Airparks operate 24 hours a day, 7 days a week, and this role is ideal for candidates who are comfortable working a variety of shift patterns across days, nights and weekends.
How We Hire For This Role
- A call with a member of our hiring team
- On site interview
Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via recruitment@holidayextras.com.
Please note: this role is not eligible for UK skilled worker visa sponsorship, so we can only consider applicants who already have the right to work in the UK.
Benefits
Why choose Airparks? Our Mission is to provide Holiday Extras with car parking supply that delivers a world class trip experience through an engaged team and leading technology. We will always deliver high quality, secure, competitively priced off airport parking products by investing in a customer focused team and being supported by market leading technology. At Airparks, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day.
- Time is precious: Holiday entitlement is accrued at approximately 12% of hours worked. For example, every 100 hours worked earns around 12 hours of paid holiday
- Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
- Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva
- Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
- Plan ahead: Income protection, Critical illness cover and Life assurance
Site Operative (6 Month Fixed Term Contract) in Luton employer: Airparks Services Ltd
Contact Detail:
Airparks Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Operative (6 Month Fixed Term Contract) in Luton
✨Tip Number 1
Get to know Airparks! Research the company culture and values so you can show how you fit in. When you chat with the hiring team, drop in some examples of how you embody their customer-first mindset.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. This will help you shine during the on-site interview and show that you’re ready to be the face of Airparks.
✨Tip Number 3
Be prepared for anything! Since the role involves working in all weather conditions and covering long distances, show your flexibility and adaptability. Share stories that highlight your ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Airparks team and ready to contribute to a great customer experience.
We think you need these skills to ace Site Operative (6 Month Fixed Term Contract) in Luton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the role. Highlight your customer service skills and any experience that shows you can think on your feet and work well under pressure. We love seeing how your background fits with what we do!
Show Your Team Spirit: Since teamwork is key for us at Airparks, mention any experiences where you've collaborated with others. Whether it’s in a job or a group project, we want to know how you support your teammates and contribute to a positive environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Airparks Services Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Site Operative at Airparks. Familiarise yourself with their customer service ethos and how they operate in various weather conditions. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Customer Service Skills
Since this role is all about providing a friendly and efficient service, think of examples from your past experiences where you excelled in customer service. Be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Demonstrate Team Spirit
Airparks values teamwork, so be prepared to discuss how you collaborate with others. Share specific instances where you supported your colleagues or contributed to a positive team environment. This will show that you’re not just a lone wolf but someone who thrives in a team setting.
✨Be Ready for On-the-Spot Thinking
The ability to think on your feet is crucial for this role. During the interview, you might be asked situational questions. Practice responding to scenarios where you had to make quick decisions or solve problems under pressure, showcasing your adaptability and proactive mindset.
