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For Companies At a Glance
- Tasks: Drive shuttle buses, assist customers, and ensure a smooth travel experience.
- Company: Join Airparks, a leader in airport parking services with a supportive culture.
- Benefits: Enjoy competitive pay, extra holidays, gym discounts, and a profit share bonus.
- Why this job: Be part of a dynamic team making travel hassle-free for customers.
- Qualifications: Must have a full PCV licence and a passion for customer service.
- Other info: Great career growth opportunities and a vibrant work environment.
Airparks Services Ltd provides a pay range of £15.39 hourly plus benefits and profit share bonus for this 3‑month fixed‑term contract in Birmingham, UK.
At Airparks, we’re leading the way in changing the shape of airport parking by providing a service that customers can trust. It’s our people that set us apart, and we’re looking for PCV Shuttle Bus Drivers to join us on our mission, based at our Birmingham Airport car parks. We need experienced PCV drivers to transfer customers to and from Birmingham Airport to one of our Birmingham‑based car park sites. Your role will include driving to and from the airport as well as helping check customers in and getting them on board when they arrive on the site. This is a busy and varied role where customer interaction and decision making are key, so we are looking for safe and conscientious drivers who can also deliver a fantastic customer experience.
The Role
- Safely drive our modern shuttle buses between our car parks and Birmingham Airport terminals
- Provide a warm, professional welcome – making every journey part of a hassle‑free travel experience
- Carry out daily vehicle safety checks, ensuring buses are clean, roadworthy and ready to go
- Assist customers with luggage, prams and wheelchairs, always putting accessibility and comfort first
- Liaise with our Shift Manager and team to coordinate pick‑ups and drop‑offs, adapting to flight schedules and traffic
- Take responsibility for reporting incidents, ensuring compliance with health & safety and driving regulations
- Support other teams during busy periods – we pull together to deliver for our customers
How We Hire For This Role
- Apply online – share your details and tell us how your skills and experience make you a great fit
- A short phone interview with a member of our management team
- A face‑to‑face interview and driver review on site
Requirements
- A full PCV (Category D) licence with no restrictions
- A valid Driver CPC qualification
- Experience driving large passenger vehicles in all conditions
- Confidence using technology
- A passion for delivering excellent customer service
- A friendly, approachable manner and strong communication skills
- Reliability, flexibility and the ability to stay calm under pressure
- A commitment to our values: Great Service, Ownership, Team, Innovation and Trust
Benefits
- Extra holidays through Holiday Buy, Birthday Day Off and Sabbaticals at each milestone
- Enhanced parental leave – up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
- Road to well‑being: access to gym discounts, private dental insurance and private medical insurance (after 4 years)
- Profit share bonus and a pension scheme with Aviva
- Social club: 25% off any ticket or event in the UK, discounts on the latest tech, or give back to your community with our volunteering scheme
- Income protection, critical illness cover and life assurance
Why join Airparks?
At Holiday Extras, we’re creating a workplace where everyone can thrive, build their careers and reach limitless potential. We’re proud to offer a world of benefits designed to enhance your lifestyle and well‑being. By joining our team, you’ll feel supported and rewarded every day. If this sounds like a fantastic opportunity to you, please click the ‘Apply’ button now to send us your application and join our amazing team!
PCV Drivers in Birmingham employer: Airparks Services Ltd
Contact Detail:
Airparks Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PCV Drivers in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Airparks. Understand their values and what makes them tick. This way, you can show how your experience aligns with their mission and make a great impression.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a fantastic experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for the driving assessment! Brush up on your driving skills and ensure you're comfortable with the vehicle you'll be using. Safety checks and handling different conditions are key, so show them you’re the safe pair of hands they need.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re keen and ready to join the team. Don’t forget to highlight your PCV experience and customer service skills!
We think you need these skills to ace PCV Drivers in Birmingham
Some tips for your application 🫡
Show Off Your Experience: When you're filling out your application, make sure to highlight your experience driving large passenger vehicles. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Personable: Since customer service is key in this role, let your personality shine through in your written application. Share examples of how you've provided great service in the past – we love a friendly vibe!
Tailor Your Application: Take a moment to read through the job description and tailor your application to fit. Mention specific points that resonate with you, like your commitment to safety or teamwork – it shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your details and kick off the hiring process. Plus, it shows you’re keen to join our team at Airparks!
How to prepare for a job interview at Airparks Services Ltd
✨Know Your Route
Familiarise yourself with the routes between the car parks and Birmingham Airport. Being able to discuss your knowledge of the area during the interview shows that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to interact positively with customers will demonstrate that you align with Airparks' mission of delivering a fantastic customer experience.
✨Safety First
Be ready to discuss your experience with vehicle safety checks and compliance with health and safety regulations. This is crucial for the role, so showing that you take safety seriously will make a great impression.
✨Stay Calm Under Pressure
Think of scenarios where you had to stay calm and make quick decisions, especially in busy or stressful situations. Sharing these experiences will show that you can handle the demands of the job and adapt to changing circumstances.
