At a Glance
- Tasks: Support the sales team by managing enquiries, processing orders, and maintaining data integrity.
- Company: Join a growing SME in North Bristol with a collaborative culture.
- Benefits: Enjoy a competitive salary, company pension, health programme, and 34 days leave including your birthday!
- Other info: Flexible office hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a dynamic team where your contributions directly impact success.
- Qualifications: Customer service experience, strong numeracy skills, and proficiency in Microsoft Office.
The predicted salary is between 25000 - 30000 £ per year.
Working with a growing SME in North Bristol you will play a key role in sales. You will support the Sales Department, covering everything from answering telephone calls, emails, raising and checking quotations and processing orders.
Responsibilities
- Review and qualify incoming enquiries, escalating to Account Managers where appropriate
- Prepare, price, review sales quotations
- Quote Chasing
- Process orders efficiently
- Update and maintain internal systems to ensure data integrity
- Foster strong relationships across internal departments to ensure collaborative workflow
- Work to tight timescales and deadlines with attention to detail
- Support the business with ad-hoc administrative or operational tasks as required
About you
- Prior experience of working with customers in a similar role would be beneficial.
- Strong numeracy skills.
- High level of attention to detail, ensuring processes are completed accurately and efficiently the first time.
- Excellent communication skills and a collaborative team player with a positive and professional attitude.
- Proficient in Microsoft Office applications (e.g., Excel, Word, Outlook), with the ability to quickly adapt to new systems.
- Well-organised with the ability to manage a busy workload, balance multiple priorities, and meet deadlines both independently and within a team environment.
- Prior experience in a customer‑focused or similar administrative role is highly desirable.
- Full UK driving licence preferred for occasional travel to client sites.
We look forward to welcoming an enthusiastic Sales Administrator who is ready to contribute to our team's success!
Work hours
Office hours are Monday - Thursday 08:15-16:45 and 08:15-16:30 on Fridays.
Salary and type
Salary DOE. Job Type: Full-time.
Benefits
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Company sick pay
- 34 days leave including bank holidays + birthday day off!
Sales Support Administrator in Gloucester employer: Airmec (H2O) Ltd
Contact Detail:
Airmec (H2O) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Gloucester
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Support Administrator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and administration. We want to see how your skills match the Sales Support Administrator role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your background makes you a perfect fit for the role. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Airmec (H2O) Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Administrator. Familiarise yourself with common sales processes, quotation preparation, and order processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to foster strong relationships.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you ensure accuracy in your work. Share specific instances where your meticulousness has led to successful outcomes, like catching errors in quotations or improving data integrity.
✨Prepare for Practical Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple priorities. Think of examples from your past experiences where you had to juggle tasks or meet tight deadlines, and be ready to discuss how you handled those situations.