Hybrid Finance Administrator - Invoicing & AR in Birmingham

We are a leading technology enabler providing data services to support the emergency services. Our technology and data solutions ensure that mission critical fleets operate efficiently, safely, and effectively. As our organisation grows, we are undergoing a significant and exciting transformation of our finance systems and processes to better support our operations and our mission‑critical clients.

The Role

Reporting directly to the Finance Manager, we are seeking a detail‑oriented and highly organised Finance Administrator to join our team. This role is heavily focussed on Accounts Receivable and invoicing, playing a crucial part in managing our revenue cycle while we transition and upgrade our financial systems. You will take the lead on all invoicing activities, ensuring the accurate billing of recurring revenues and service charges. Alongside the core finance duties, this role includes light‑touch business administration to help keep our office environment and insurance policies well‑managed.

Remuneration and Benefits

• A competitive salary range of £29,000 to £32,000 per annum FTE (pro‑rata for part‑time hours).
• Enrolment in the Aviva Pension scheme.
• Access to Vitality private healthcare.
• Inclusion in the company Health Cash Plan.

Key Responsibilities

• Take ownership of the end‑to‑end invoicing process, ensuring absolute accuracy and timely delivery of all client invoices using Quickbooks Online.
• Manage the complex contract billing for recurring telematics, dashcam and software revenues.
• Review and invoice field service charges arising from ad‑hoc and scheduled service maintenance visits.
• Utilise QuickBooks Online daily to process transactions, reconcile accounts, and maintain flawless financial records.
• Maintain and own the company price book to reflect current offerings and service agreements to ensure accurate charge out rates.
• Conduct diligent credit control to minimise outstanding debt while maintaining strong, professional relationships with our emergency services clients.
• Prepare and deliver regular performance reports to the Finance Manager to provide visibility on financial metrics and Accounts Receivable status.
• Actively support the ongoing transformation and optimisation of our finance systems and internal processes.
• Handle light‑touch business administration, including basic office management tasks and assisting with corporate insurance renewals and administration.

Skills and Experience

• High proficiency and hands‑on experience using QuickBooks Online is essential.
• Proven track record in an Accounts Receivable role, with a strong specialism in invoicing and contract billing.
• Experience managing billing for recurring revenues and variable field service maintenance charges.
• Strong understanding of credit control processes and best practices.
• Excellent numerical skills and a meticulous approach to accuracy and detail.
• Adaptability and a proactive mindset, with the ability to thrive in an environment undergoing systems transformation.

Working Hours, Location and Flexibility

This position is structured as a part‑time role at 0.6 FTE (equivalent to three full days per week), though we would consider full‑time hours for the right candidate. We operate a hybrid working policy, offering a balance of remote work and time in the office and are supportive of life commitments but our culture is an output based mentality meaning to support this regular workshop days are encouraged to support an agile way of working. There will be opportunities for additional overtime during peak seasonal periods to support the needs of the business.