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For Companies At a Glance
- Tasks: Coordinate and dispatch works, manage customer queries, and assist with administrative duties.
- Company: Airmaster leads in integrated building services across Australia and New Zealand since 1988.
- Benefits: Enjoy discounted health insurance, EAP, a social club, and a competitive salary package.
- Why this job: Join a fun, progressive team focused on sustainability and innovative building solutions.
- Qualifications: 2 years of administration experience; strong communication and multitasking skills required.
- Other info: Willingness to undergo a police background check is essential.
The predicted salary is between 24000 - 36000 £ per year.
At Airmaster, our goal is to lead the way in integrated building services, combining HVAC&R, building automation, electrical, and fire systems to create smart buildings that are not only compliant with regulations but also optimised for energy and resource efficiency. We strive to ensure that our buildings are comfortable, functional, and tailored to support our clients in achieving their sustainability and operational goals.
Established in Melbourne in 1988, Airmaster has grown to a network of 17 branches across Australia and New Zealand. Our holistic approach to building services leverages advanced data-driven virtualisation to revolutionise how we work, delivering enhanced productivity and continuous service. This integrated model offers a more cost-effective solution than traditional methods, providing our clients with innovative, always-on support tailored to their needs.
The Role
We are currently seeking a Service Coordinator to join our administration team based out of Darlington, NSW. This is a great opportunity to further develop your administration skills in a diverse role, working both independently and as part of a team.
The successful applicant will be responsible for, but not limited to:
- Coordination and dispatching of works and technicians
- Processing of completed jobs and invoicing
- Manage and resolve customer queries
- Manage and resolve creditor invoice queries
- Requesting invoices from creditors
- Reviewing technician paperwork
- Raising quoted works
- Update internal databases
- Liaising with accounts payables, accounts receivables, account managers and between other departments
- Assist with incoming phone calls, greeting visitors and receiving deliveries
- Other ad hoc administrative duties as required
The successful candidate will have experience in administration or accounts and possess the following:
- 2 years experience working within administration or service/scheduling
- Previous experience in service industry and dispatching field staff or technicians (Highly Desirable)
- Professional and confident phone manner
- Excellent written and verbal communication skills
- Solid computer and typing skills (Word, Outlook)
- High level of organisation and the ability to multitask
- High attention to detail and time management skills
- Able to achieve and self-manage deadlines
- An ability to work effectively as part of a team as well as independently
- Flexibility, reliability and be well presented
- Willing to undergo a national police background check and working with vulnerable people clearance
- Strong commitment to safe work practices is essential
Benefits of Working with Airmaster
The successful candidate will enjoy the benefits of working with a high performing and progressive company who enjoy an enviable reputation in the industry. We offer a fun and progressive working environment with employee benefits that include discounted health insurance, EAP and a social club. You will also receive a competitive remuneration package commensurate with your skills and experience.
We pride ourselves on finding good people who deliver quality and share a common goal. If you wish to become a valued member of the Airmaster team, click APPLY NOW and send in your Cover Letter and Resume.
We kindly ask no agencies at this time.
Service / Accounts Administrator employer: Airmaster Australia Pty Ltd
Contact Detail:
Airmaster Australia Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service / Accounts Administrator
✨Tip Number 1
Familiarise yourself with Airmaster's services and values. Understanding their integrated building services approach will help you align your answers during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight any relevant experience in administration or service coordination, especially if you've worked in a similar industry. Be ready to discuss specific examples of how you've successfully managed tasks like dispatching or invoicing.
✨Tip Number 3
Prepare to showcase your organisational skills and ability to multitask. Think of scenarios where you've effectively handled multiple responsibilities at once, as this role requires strong time management.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role involves liaising with various departments and managing customer queries, being articulate and professional will set you apart from other candidates.
We think you need these skills to ace Service / Accounts Administrator
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Service Coordinator position at Airmaster. Highlight your relevant experience in administration and service scheduling, and explain how your skills align with their goals of efficiency and customer satisfaction.
Showcase Relevant Experience: In your CV, emphasise your previous roles in administration or the service industry. Include specific examples of how you've managed customer queries, invoicing, or coordinated tasks, as these are key responsibilities for the role.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential for this position, consider including a brief section in your application that demonstrates your ability to communicate effectively, perhaps through examples of past interactions with clients or team members.
Prepare for Application Questions: Be ready to answer specific questions in your application regarding your right to work in Australia, your experience with Microsoft Office products, and your invoicing experience. Prepare concise and honest responses that reflect your qualifications.
How to prepare for a job interview at Airmaster Australia Pty Ltd
✨Showcase Your Administration Skills
Make sure to highlight your previous experience in administration or accounts during the interview. Be prepared to discuss specific tasks you've handled, such as processing invoices or managing customer queries, as these are key responsibilities for the role.
✨Demonstrate Communication Skills
Since the role requires excellent written and verbal communication, practice articulating your thoughts clearly. You might be asked to explain how you would handle a customer query or communicate with team members, so think of examples that showcase your professional phone manner.
✨Emphasise Organisation and Multitasking
The ability to manage multiple tasks is crucial for this position. Prepare to discuss how you prioritise your workload and stay organised, especially when dealing with dispatching technicians or processing jobs. Use real-life examples to illustrate your time management skills.
✨Research Airmaster's Values
Familiarise yourself with Airmaster's commitment to sustainability and innovative building services. During the interview, express how your values align with theirs and how you can contribute to their mission of creating smart, energy-efficient buildings.
