At a Glance
- Tasks: Drive technical success for top global customers and shape strategic direction.
- Company: Join a leading cybersecurity firm with a collaborative and driven culture.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to integrity and respect.
- Why this job: Make a real impact in cybersecurity while advising major clients.
- Qualifications: Expertise in technical success and strong advisory skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Airlock Digital Airlock Digital is a global leader in application control and allowlisting.
We seek to empower every organization to run only what they trust and operate free from malware and ransomware.
With rapid growth across Australia, North America, and EMEA, we are committed to our core values of respect, determination, and integrity.
We support a diverse and expanding global customer base.
At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity.
What We Are Looking For The Principal Technical Success Engineer is Airlock Digital's most senior individual contributor within the Technical Success Engineering function.
The role shapes the strategic direction of Technical Success, ensuring the organization’s largest and most complex customers achieve measurable security and business outcomes while influencing product strategy, customer experience, and technical excellence across the business.
The Principal acts as a recognized subject matter expert, executive advisor and organizational leader without direct people management responsibility.
Key Responsibilities Strategic Customer Success Own technical success and business outcomes for Airlock Digital's highest-value global customers.
Serve as executive technical advisor for strategic enterprise and government customers.
Lead executive business reviews, strategic planning sessions and recovery plans for critical accounts.
Define strategic customer success approaches adopted across the organization.
Influence customer success strategy across regions.
Customer Implementation
Principal Technical Success Engineer employer: Airlock Digital
Airlock Digital is an exceptional employer that fosters a collaborative and inclusive work culture, where respect, determination, and integrity are at the forefront of our values. Located in London, we offer our employees unique opportunities for professional growth within the rapidly evolving cybersecurity landscape, alongside a diverse team dedicated to empowering organizations against cyber threats. Joining us means being part of a passionate community that not only prioritises technical excellence but also values the contributions of every individual in achieving meaningful outcomes for our global customers.
