At a Glance
- Tasks: Deliver exceptional customer service and ensure passenger safety on flights.
- Company: Join Flybe, a dynamic airline with a focus on customer experience.
- Benefits: Enjoy staff travel perks, health plans, and a supportive work environment.
- Other info: Opportunities for growth in a thriving company with a strong community spirit.
- Why this job: Be part of an exciting team and make every journey special for passengers.
- Qualifications: Must be 18+, have cabin crew experience, and meet height and swimming requirements.
The predicted salary is between 20000 - 25000 £ per year.
Flybe airlines is inviting applications for the positions of cabin crew. Check eligibility details below and submit the application online.
Job Summary
- Hiring for/ Position – Cabin crew
- Job ID – req17
- Age – 18 minimum
- You must have the eligibility to live and work in the UK.
- Hold a Valid UK Driving License.
- CLOSING DATE – 31 December 2022
- Location – Birmingham, Belfast
- Country – United Kingdom
In order to operate the Dash 8-400 aircraft, your height needs to be between 5ft 2 inches and 6ft 0 inches. Be able to swim at least 25 metres unaided and tread water for a minimum of 2 minutes. Live within 60 minutes travel time of the base. Aged 18 or over. Hold an unrestricted passport with a minimum of six months’ validity at the date of joining. Hold a valid UK driving license.
You’ll take pride in our safety, whilst also offering exceptional customer service to our passengers. You’ll consistently deliver an exceptional, personable and professional customer experience, acting as a Flybe ambassador through delivery of our values in all aspects of work. You’ll deliver the little things which make a journey special and make us stand out, from the first smile as you greet the customers, being approachable and visible throughout the flight, to the final friendly farewell.
About you
You’ll have previously worked as Cabin Crew and have a passion for exceeding customer expectations. If you have a minimum of 12 months experience working as Cabin Crew in the last 5 years and wish to apply to join us as a Cabin Manager, please apply on our other advert for Cabin Managers.
Things to know
You will receive a rewards package that includes a pension scheme, health & wellbeing cash plan including an employee assistance programme, staff travel benefits, e-learning opportunities and free car parking onsite. You’ll also have the chance to work in an environment where you can really thrive and develop further as we grow. It’s a really exciting time to join the business where you will have the ability to make an impact and help Flybe be successful.
The closing date for this role is 31 December 2022 but please don’t delay in applying as we’d love to start reviewing applications straight away and may close the advert early if we receive a sufficient number of applications.
How To Apply
If you are interested in applying for this position, please upload your CV and complete the online application.
Flybe CABIN CREW in Birmingham employer: Airlinesalerts
Flybe Airlines is an exceptional employer, offering cabin crew members a rewarding work environment in Birmingham and Belfast. With a strong focus on employee growth, you will benefit from a comprehensive rewards package that includes a pension scheme, health and wellbeing cash plan, and staff travel benefits, all while being part of a team that values exceptional customer service and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Flybe CABIN CREW in Birmingham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Airlinesalerts. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Airlinesalerts before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Flybe CABIN CREW in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Airlinesalerts:Your cover letter is your chance to shine! Tell us why you want to work at Airlinesalerts specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Airlinesalerts!
How to prepare for a job interview at Airlinesalerts
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
