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- Tasks: Support the operations team with data entry and reporting for relocation processes.
- Company: Join Aires, a leader in relocation management with a strong brand and high customer satisfaction.
- Benefits: Enjoy a hybrid work environment and excellent career growth opportunities.
- Why this job: Kickstart your career in a dynamic industry while helping others with their relocation journeys.
- Qualifications: High School Diploma required; customer service experience preferred.
- Other info: Be part of a supportive team that values collaboration and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Aires (www.aires.com) has been providing best-in-class relocation management services for 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.
We Have…
- An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
- A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
- A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
- Hybrid work environment
An excellent career opportunity is currently available for a Mobility Support Team Member local to the Aires London office. This exciting entry-level opportunity is in a high growth environment where you will utilize your experience to provide general support to the operations team by completing data entry, backup collection, and reporting review to support the end-to-end relocation process.
Position Responsibilities
- Updates internal systems with household goods/temporary housing/family services results and other required documentation.
- Participates in required training initiatives to learn systems and processes.
- Monitors and reviews reports to ensure processing efficiency and accuracy.
- Help to train on the training modules for other support team members and Mobility Specialists.
- Pursues partner invoices to ensure timely billing.
Required Qualifications
- High School Diploma/GED required, Associate’s Degree preferred
- Minimum of 6 months of customer service experience
- Minimum of 6 months of relocation industry experience preferred
Additional Qualifications
- Excellent customer service and administrative skills
- Computer literacy with MS Office products, and ability to grasp proprietary software
- Demonstrated ability to manage multiple competing tasks
- Ability to follow policies and procedures
- Can-do attitude
- Genuine desire to help others
- Team oriented mindset, with a strong sense of care and urgency
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.
Aires provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at hr@aires.com.
Mobility Support Team Member in Slough employer: Aires
Contact Detail:
Aires Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobility Support Team Member in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aires on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Aires' values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to customer service and teamwork, as these are key for the Mobility Support Team Member role.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to your interviewer. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobility Support Team Member in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mobility Support Team Member role. Highlight your customer service experience and any relevant skills that align with the job description. We want to see how you fit into our team!
Show Off Your Skills: Don’t be shy about showcasing your computer literacy and administrative skills. Mention your experience with MS Office and any other software you’ve used. We love a candidate who can hit the ground running!
Be Genuine: Let your personality shine through in your application. We’re looking for someone with a can-do attitude and a genuine desire to help others. Share examples of how you've demonstrated these qualities in past roles.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you into our system. We can’t wait to hear from you!
How to prepare for a job interview at Aires
✨Know the Company Inside Out
Before your interview, take some time to research Aires and its role in the relocation industry. Understand their values, services, and what sets them apart from competitors. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Be ready to discuss how you can bring that same level of care and urgency to the Mobility Support Team.
✨Demonstrate Your Tech Savviness
Familiarise yourself with MS Office products and any proprietary software you might encounter. If you have experience with data entry or reporting tools, be sure to mention it. Highlighting your computer literacy will reassure them that you can handle the technical aspects of the job.
✨Emphasise Teamwork and Collaboration
Aires values a team-oriented mindset, so be prepared to discuss how you've worked effectively in teams before. Share specific examples of how you contributed to group success and how you can support your colleagues in the Mobility Support Team.