At a Glance
- Tasks: Help corporate transferees with their relocation journey and provide top-notch customer service.
- Company: Aires is a leading relocation management company with over 40 years of experience and high customer satisfaction.
- Benefits: Enjoy a hybrid work environment and opportunities for career growth in a supportive culture.
- Why this job: Join a dynamic team where your efforts directly impact people's lives and careers.
- Qualifications: High School Diploma required; customer service experience preferred, especially in relocation.
- Other info: Aires values diversity and offers equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Mobility Specialist role at Aires
Join to apply for the Mobility Specialist role at Aires
Aires ( has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.
- An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
- A strong Aires brand consistently ranked among the mobility industry\’s highest annual customer-satisfaction scores and a client retention rate of over 98%
- A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
- Hybrid work environment
An excellent career opportunity is currently available for a Mobility Specialist reporting to the Aires London office .
This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.
Position Responsibilities
- Counsels transferees on policy benefits.
- Coordinates household goods services and family services.
- Counsels and assists transferees with expense submission.
- Collaborates with internal teams to ensure services are delivered accurately and timely.
- Participates in ongoing training initiatives to stay current on new systems and processes.
Required Qualifications
- High School Diploma/GED required; Associate’s or Bachelor’s degree preferred
- 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry
Additional Qualifications
- Excellent customer service and administrative skills
- Computer literacy with MS Office products, and ability to grasp proprietary software
- Demonstrated ability to manage multiple competing tasks
- Ability to follow policies and procedures
- Genuine desire to help others
- Team oriented mindset, with a strong sense of care and urgency
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.
American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at
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Mobility Specialist employer: Aires
Contact Detail:
Aires Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobility Specialist
✨Tip Number 1
Familiarise yourself with the relocation industry and its key players. Understanding the trends and challenges in global mobility will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Aires or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples from your previous customer service experience that showcase your problem-solving skills and ability to manage multiple tasks. This will highlight your suitability for the fast-paced environment at Aires.
✨Tip Number 4
Demonstrate your alignment with Aires' core values during your interactions. Show how your personal values reflect their focus on client satisfaction, collaboration, and innovation, which will resonate well with the hiring team.
We think you need these skills to ace Mobility Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in the relocation industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the relocation process. Mention specific examples of how you've provided excellent customer service in previous roles.
Highlight Relevant Skills: In your application, emphasise your administrative skills, computer literacy, and ability to manage multiple tasks. These are crucial for the Mobility Specialist role and should be clearly stated.
Showcase Your Team Spirit: Demonstrate your team-oriented mindset in your application. Share experiences where you collaborated with others to achieve a common goal, reflecting the core values of Aires.
How to prepare for a job interview at Aires
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Mobility Specialist. Familiarise yourself with the relocation process and the specific services offered by Aires. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Customer Service Skills
Since this role heavily relies on customer service, prepare examples from your past experiences that highlight your ability to assist clients effectively. Be ready to discuss how you've handled challenging situations and ensured customer satisfaction.
✨Emphasise Team Collaboration
Aires values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations and how you contribute to a positive team environment, showcasing your alignment with their core values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple tasks. Practice responding to hypothetical situations related to relocation services, demonstrating your thought process and decision-making abilities.