Mobility Specialist

Mobility Specialist

London Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
Go Premium
Aires

At a Glance

  • Tasks: Help corporate transferees with their relocation journey and provide top-notch customer service.
  • Company: Aires is a leading relocation management company with over 40 years of experience and high customer satisfaction.
  • Benefits: Enjoy a hybrid work environment and opportunities for career growth in a supportive culture.
  • Why this job: Join a dynamic team where your efforts directly impact people's lives and careers.
  • Qualifications: High School Diploma required; customer service experience preferred, especially in relocation.
  • Other info: Aires values diversity and offers equal opportunities for all applicants.

The predicted salary is between 28800 - 43200 ÂŁ per year.

Join to apply for the Mobility Specialist role at Aires

Join to apply for the Mobility Specialist role at Aires

Aires ( has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A strong Aires brand consistently ranked among the mobility industry\’s highest annual customer-satisfaction scores and a client retention rate of over 98%
  • A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development
  • Hybrid work environment

An excellent career opportunity is currently available for a Mobility Specialist reporting to the Aires London office .

This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.

Position Responsibilities

  • Counsels transferees on policy benefits.
  • Coordinates household goods services and family services.
  • Counsels and assists transferees with expense submission.
  • Collaborates with internal teams to ensure services are delivered accurately and timely.
  • Participates in ongoing training initiatives to stay current on new systems and processes.

Required Qualifications

  • High School Diploma/GED required; Associate’s or Bachelor’s degree preferred
  • 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry

Additional Qualifications

  • Excellent customer service and administrative skills
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Human Resources

  • Industries

    Human Resources Services

Referrals increase your chances of interviewing at Aires by 2x

Sign in to set job alerts for “Mobility Specialist” roles.

Global Mobility Specialist – Dublin/London/Frankfurt/Amsterdam

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 6 days ago

Inhouse Global Mobility Immigration Specialist

London, England, United Kingdom 1 week ago

Siemens Mobility Military to Rail Programme – Register your interest

City Of London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

Human Resources – Immigration Specialist – EMEA

London, England, United Kingdom 1 week ago

Siemens Mobility Military to Rail Programme – Register your interest

Hornsey, England, United Kingdom 1 week ago

KERING – HR Operations Administrator (H/O)

London, England, United Kingdom 1 week ago

Interested in future People & Culture opportunities?

London, England, United Kingdom 4 days ago

London, England, United Kingdom 5 days ago

Greater London, England, United Kingdom 18 hours ago

Hammersmith, England, United Kingdom 6 days ago

London, England, United Kingdom 6 months ago

12 Month Internship – Human Resources Operations

Greater London, England, United Kingdom 1 month ago

Woking, England, United Kingdom 2 weeks ago

EMEA Employee Relations – Employment Investigator

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

HR Operations Analyst – Hedge Fund – £65-85k base + Large bonus + WFH flex

London, England, United Kingdom 5 days ago

HR Operations Assistant- On-boarding and Visas

London, England, United Kingdom 2 days ago

Human Resources – Talent Delivery Specialist – EMEA

London, England, United Kingdom 1 week ago

Human Capital Management, Pine Street, Leadership Development / Project Management Associate, London

London, England, United Kingdom 3 days ago

London, England, United Kingdom 3 days ago

HIRING: Resource Executive – £30,000 – £45,000 per annum, DOE / Permanent and Hybrid

City Of London, England, United Kingdom ÂŁ30,000.00-ÂŁ45,000.00 1 week ago

Inhouse Global Mobility Consultant Japanese Speaking

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Mobility Specialist employer: Aires

Aires is an exceptional employer, offering a dynamic work environment in London where employees can thrive in their careers as Mobility Specialists. With a strong commitment to employee growth, a hybrid work model, and a culture that prioritises collaboration and innovation, Aires ensures that team members are well-supported and engaged while delivering top-notch relocation services. The company's impressive client retention rate and high internal promotion rates reflect its dedication to excellence and employee satisfaction.
Aires

Contact Detail:

Aires Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobility Specialist

✨Tip Number 1

Familiarise yourself with the relocation industry and its key players. Understanding the trends and challenges in global mobility will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Aires or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.

✨Tip Number 3

Prepare to discuss specific examples from your previous customer service experience that showcase your problem-solving skills and ability to manage multiple tasks. This will highlight your suitability for the fast-paced environment at Aires.

✨Tip Number 4

Demonstrate your alignment with Aires' core values during your interactions. Show how your personal values reflect their focus on client satisfaction, collaboration, and innovation, which will resonate well with the hiring team.

We think you need these skills to ace Mobility Specialist

Customer Service Skills
Communication Skills
Administrative Skills
Time Management
Problem-Solving Skills
Team Collaboration
Attention to Detail
Computer Literacy
MS Office Proficiency
Ability to Follow Policies and Procedures
Adaptability to New Systems
Client Focus
Results Orientation
Responsibility and Accountability
Collaboration and Innovation Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in the relocation industry. Use keywords from the job description to demonstrate that you meet the qualifications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the relocation process. Mention specific examples of how you've provided excellent customer service in previous roles.

Highlight Relevant Skills: In your application, emphasise your administrative skills, computer literacy, and ability to manage multiple tasks. These are crucial for the Mobility Specialist role and should be clearly stated.

Showcase Your Team Spirit: Demonstrate your team-oriented mindset in your application. Share experiences where you collaborated with others to achieve a common goal, reflecting the core values of Aires.

How to prepare for a job interview at Aires

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Mobility Specialist. Familiarise yourself with the relocation process and the specific services offered by Aires. This will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Showcase Customer Service Skills

Since this role heavily relies on customer service, prepare examples from your past experiences that highlight your ability to assist clients effectively. Be ready to discuss how you've handled challenging situations and ensured customer satisfaction.

✨Emphasise Team Collaboration

Aires values teamwork, so be prepared to discuss how you work well with others. Share examples of successful collaborations and how you contribute to a positive team environment, showcasing your alignment with their core values.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple tasks. Practice responding to hypothetical situations related to relocation services, demonstrating your thought process and decision-making abilities.

Mobility Specialist
Aires
Location: London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>