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- Tasks: Support customers with IoT solutions and troubleshoot issues daily.
- Company: Join Airedale Group, a leader in commercial kitchen design and maintenance in the UK.
- Benefits: Enjoy flexible working options and a vibrant team culture.
- Why this job: Be part of an innovative team making a real impact in the hospitality industry.
- Qualifications: No specific experience required; just a passion for technology and helping others.
- Other info: Opportunity to grow your skills in a fast-paced, supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country.
IoT Customer Support employer: Airedale Catering Equipment Group Limited T/A The Airedale Group
Contact Detail:
Airedale Catering Equipment Group Limited T/A The Airedale Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IoT Customer Support
✨Tip Number 1
Familiarise yourself with the latest IoT technologies and trends in the hospitality sector. Understanding how these technologies are applied in commercial kitchens will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality and IoT fields. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities at Airedale Group.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've provided excellent customer support. Think of examples that highlight your problem-solving skills, especially in tech-related situations.
✨Tip Number 4
Research Airedale Group's projects and values. Being able to articulate how your skills align with their mission will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace IoT Customer Support
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an IoT Customer Support Team Member. Highlight your understanding of the hospitality and food service industry, as well as any relevant experience you have in customer support.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the IoT Customer Support position. Emphasise any technical knowledge related to IoT systems and customer service expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for The Airedale Group and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Airedale Catering Equipment Group Limited T/A The Airedale Group
✨Understand the Company
Before your interview, take some time to research The Airedale Group. Familiarise yourself with their services, especially in IoT solutions for commercial kitchens. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Technical Knowledge
As an IoT Customer Support Team Member, you'll need a solid understanding of IoT technologies. Be prepared to discuss relevant technical concepts and how they apply to customer support scenarios. Highlight any previous experience you have in this area.
✨Demonstrate Problem-Solving Skills
Customer support often involves troubleshooting issues. Prepare examples of past experiences where you've successfully resolved problems for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific challenges they face in IoT support. This shows your enthusiasm and helps you assess if it's the right fit for you.
