HR Officer in Leeds

Location: Guiseley & Yeadon Medical Practice and Aire Valley Surgery, Leeds (Multi-site GP Practices)

Hours: 2037.5 hours per week (to be agreed at interview)

Reports to: Business Manager and Partners

Salary: £31,049 – £37,796 depending on qualifications and experience.

Guiseley & Yeadon Medical Practice and Aire Valley Surgery are seeking a proactive, confident and experienced HR Officer to act as the lead HR professional across both practices, supporting a workforce of approximately 100 clinical and non-clinical staff across multiple sites and roles. This is a hands-on, operational HR role, providing end-to-end HR support and day-to-day advice on employee relations matters, including complex and higher-risk issues. The postholder will work with support from our legal team, but have a high degree of autonomy, exercising sound professional judgement, identifying employment risk early, and knowing when to seek external HR or legal advice. Due to the nature of the role, regular on-site presence across both practices is essential, enabling effective support to managers and staff, particularly in relation to sensitive employee relations matters.

Main Duties

• Core HR Operations
  • Provide comprehensive HR support across both practices for the full employee lifecycle, supporting a workforce of approximately 100 staff, including onboarding, induction, probation, role changes, and leavers.
  • Coordinate recruitment campaigns across a wide range of clinical and non-clinical roles, including drafting adverts, shortlisting, interviews, and pre-employment checks.
  • Maintain accurate HR records and ensure compliance with DBS, right to work, professional registration, and contractual requirements.
  • Support appraisal, performance review, and probation processes across both practices.
• Employee Relations (Key Focus of the Role)
  • Act as the first point of contact for employee relations matters across both practices, supporting managers and GP partners with grievances, disciplinary processes, capability and performance management, long-term sickness absence, conduct concerns and complex workplace issues.
  • Provide clear, pragmatic HR advice on process, risk, and options, supporting difficult and sensitive conversations.
  • Ensure fair, consistent, and legally sound approaches to people management, aligned with employment law and best practice.
  • Proactively identify employment risk and escalate, including recommending when external HR or legal advice should be sought.
• Policy, Compliance and Risk Management
  • Support the development, review, and consistent application of HR policies and procedures across both practices.
  • Ensure HR practices align with employment legislation, NHS guidance, and contractual obligations.
  • Reduce organisational risk through robust processes, accurate documentation, and timely advice.
• Wellbeing and Occupational Health
  • Coordinate Occupational Health referrals and support managers with absence management, reasonable adjustments, and return-to-work planning.
  • Promote a supportive, fair, and inclusive working environment across both practices.
• Working Relationships
  • Build strong, trusted working relationships with GP partners, managers, and staff across both practices and multiple sites.
  • Work closely with the Business Manager on workforce planning, complex employee relations cases, and wider people priorities.
  • Support managers in developing confidence and capability in people management.

Person Specification

• Proactive, solution-focused approach to HR challenges.
• Confident, resilient, and comfortable managing sensitive and higher-risk employee relations matters.
• Able to work with a high degree of autonomy and exercise sound professional judgement.
• Professional, approachable, and empathetic, with the ability to manage difficult conversations calmly and fairly.
• High levels of integrity, confidentiality, and professionalism.
• Well organised and able to manage a varied workload in a fast-paced environment.
• Creative and innovative thinker, open to improving ways of working.
• Evidence of personal leadership and role-modelling organisational values.

Qualifications

• Experience working in Human Resources or a related field, or working towards a relevant professional qualification.
• Evidence of ongoing professional development and commitment to continuous learning.
• CIPD Level 3 or above (or actively studying).

Experience

• Significant experience providing HR advice and support, including hands-on employee relations casework.
• Experience advising managers on grievances, disciplinaries, performance, and sickness absence.
• Demonstrable understanding of employment law principles and associated organisational risk.
• Experience of working collaboratively with senior stakeholders.
• Ability to use data and information to inform decisions and recommendations.
• Experience supporting HR delivery within a medium-sized or complex organisation, with multiple roles, teams, or work locations.
• Experience within healthcare, NHS, or the wider public sector.
• Experience within GP practices, Primary Care Networks, or GP Federations.
• Experience of supporting organisational change or improvement projects.
• Experience of supervising, mentoring, or supporting colleagues or managers.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.

This salary range is benchmarked against Agenda for Change Band 5 roles for comparison only and does not form part of Agenda for Change terms and conditions nor annual increments. The post is employed directly by the practices under local contractual arrangements, which includes 5 weeks holiday plus bank holidays (pro rata).