At a Glance
- Tasks: Provide excellent customer service and maintain cleanliness in the locker room area.
- Company: Join AIRE Ancient Baths, London's Spa of the Year 2023 and 2024.
- Benefits: Earn £12.58 per hour, plus tips and weekend bonuses.
- Other info: Flexible shifts with career progression opportunities and a fun work environment.
- Why this job: Be part of a welcoming team and enjoy discounts on AIRE experiences.
- Qualifications: 1 year of experience in a similar role and strong customer service skills.
The predicted salary is between 26000 - 27000 £ per year.
Join to apply for the Full Time Locker Attendant (3 months contract) role at AIRE Ancient Baths. AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible for providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities. This role is a full-time fixed term contract for three months. The ideal start date would be from the 20th of October 2025 until the end of January 2026.
Key responsibilities:
- Guarantee the comfort of our clients in the locker room area, providing them with outstanding customer service by demonstrating a friendly and courteous attitude.
- Assist guests with the lockers and address any queries.
- Clean the locker room and ensure that it is always tidy, organised, and ready to welcome guests.
- Wash and fold laundry and ensure that you always have enough stock ready to survive one day if the machine breaks down.
- Ensure the staff canteen, manager's office, and kitchen are always tidy and rubbish is removed daily.
- Maintain cleanliness in all public toilets and ensure they are fully stocked at all times.
Who you are:
- You have 1 year prior experience in a similar position.
- You have an advanced level of English.
- You are completely customer-oriented, and you have excellent interpersonal skills.
- Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends, and bank holidays.
- Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
- Operating hours start at 6:30 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.
Why you should join us:
- Permanent contract and working hours.
- Hourly rate: £12.58.
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays and 10% supplement pay for overtime. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhance maternity and paternity pay and time off.
- Birthday Gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen Perks: Access to coffee and fruits at our canteen.
- Referral Program: Get rewarded for referring potential colleagues.
- Pension Contribution: AIRE will contribute to your pension scheme.
- Inclusive Work Environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About us:
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities. At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.
The London venue: You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
Full Time Locker Attendant (Contract until end of January) in London employer: AIRE Ancient Baths
AIRE Ancient Baths is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London, recognised as Spa of the Year for 2023 and 2024. Employees enjoy competitive pay, generous benefits including discounts on AIRE experiences, complimentary gym access, and opportunities for career progression within a supportive team environment. With a focus on employee well-being and a commitment to fostering a welcoming atmosphere, AIRE ensures that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Locker Attendant (Contract until end of January) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AIRE Ancient Baths. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their spa family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your interview to demonstrate your customer-oriented mindset.
✨Tip Number 3
Be flexible and open-minded! The job requires a rotating schedule, so highlight your willingness to work different shifts, including weekends and bank holidays. This shows that you're adaptable and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the AIRE website. This not only streamlines the process but also ensures your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Full Time Locker Attendant (Contract until end of January) in London
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you can bring a friendly and courteous attitude to our locker room area, so share specific examples of how you've gone above and beyond for guests in the past.
Tailor Your Application:Take a moment to customise your application for this role. Mention why you're excited about working at AIRE Ancient Baths and how your skills align with the responsibilities listed in the job description. We love seeing genuine enthusiasm!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Locker Attendant position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about AIRE and what we stand for.
How to prepare for a job interview at AIRE Ancient Baths
✨Know the Company
Before your interview, take some time to research AIRE Ancient Baths. Understand their values, mission, and what makes them stand out as London’s Spa of the Year. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Locker Attendant, excellent customer service is key. Prepare examples from your past experience where you went above and beyond for a customer. Highlight your friendly and courteous attitude, as this aligns perfectly with what AIRE is looking for.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle housekeeping tasks and maintain cleanliness. Think about how you would manage laundry, keep the locker room tidy, and ensure everything is stocked. Being able to discuss these practical aspects will demonstrate your readiness for the role.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Mention your willingness to work mornings, evenings, weekends, and bank holidays. This shows that you’re adaptable and ready to meet the needs of the team.
