At a Glance
- Tasks: Provide excellent customer service and maintain cleanliness in the locker room.
- Company: Join AIRE Ancient Baths, London's Spa of the Year 2023 and 2024.
- Benefits: Enjoy a competitive hourly rate, discounts, and flexible pay options.
- Why this job: Be part of a welcoming team in a unique spa environment with career progression opportunities.
- Qualifications: 1 year of experience in a similar role and advanced English skills required.
- Other info: Work flexible shifts in a historic location in Covent Garden.
Locker Attendant – (22.5 hours/3 days weekly)
Join to apply for the Locker Attendant – (22.5 hours/3 days weekly) role at AIRE Ancient Baths
Locker Attendant – (22.5 hours/3 days weekly)
1 week ago Be among the first 25 applicants
Join to apply for the Locker Attendant – (22.5 hours/3 days weekly) role at AIRE Ancient Baths
The Role
AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.
The Role
AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible in both providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.
Key Responsibilities
- Guarantee the comfort of our clients in the locker room area, providing them with an outstanding customer service by demonstrating a friendly and courteous attitude.
- Assist guests with the lockers and addressing any queries.
- Cleaning the locker room and ensuring that it is always tidy, organised, and ready to welcome guests.
- Washing and folding laundry and ensuring that you always have enough stock ready to survive one day if the machine breaks down.
- Ensuring the staff canteen, manager\’s office and kitchen are always tidy and rubbish is removed daily.
- Ensure cleanliness is maintained in all public toilets and that they are fully stocked at all times.
Who You Are
- You have 1 year prior experience in a similar position.
- You have an advanced level of English.
- You are completely customer-oriented, and you have excellent interpersonal skills.
- Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.
Shift Patterns
- Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
- Operating hours start at 7:00 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.
Why You Should Join Us
- Permanent contract and working hours.
- Hourly rate: Your hourly rate will be £12.58
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays and, 10% supplement pay for overtime. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhanced maternity and paternity pay and time off.
- Birthday Gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen Perks: Access to coffee and fruits at our canteen.
- Referral Program: Get rewarded for referring potential colleagues.
- Pension Contribution:AIRE will contribute to your pension scheme.
- Inclusive Work Environment:At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone\’s opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About Us
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.
At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.
The London Venue
You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Management and Manufacturing
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Industries
Wellness and Fitness Services
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Locker Attendant - (22.5 hours/3 days weekly) employer: AIRE Ancient Baths
Contact Detail:
AIRE Ancient Baths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Locker Attendant - (22.5 hours/3 days weekly)
✨Tip Number 1
Familiarise yourself with AIRE Ancient Baths and their unique offerings. Understanding their services and customer experience will help you demonstrate your enthusiasm and knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses heavily on guest interaction, be prepared to share specific examples of how you've provided excellent service in previous positions.
✨Tip Number 3
Be flexible with your availability. The job requires shifts that can include weekends and bank holidays, so showing that you're open to various schedules can make you a more attractive candidate.
✨Tip Number 4
Prepare for questions about teamwork and collaboration. AIRE values a welcoming environment, so be ready to discuss how you work well with others and contribute to a positive team atmosphere.
We think you need these skills to ace Locker Attendant - (22.5 hours/3 days weekly)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and housekeeping roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to AIRE's welcoming environment.
Highlight Flexibility: Since the role requires flexibility with shifts, emphasise your availability and willingness to work various hours, including weekends and bank holidays. This shows you're committed and adaptable.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping position.
How to prepare for a job interview at AIRE Ancient Baths
✨Show Your Customer Service Skills
As a Locker Attendant, you'll be interacting with guests regularly. Make sure to highlight your previous customer service experience and demonstrate how you can create a welcoming atmosphere for guests.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific situations in the locker room or during housekeeping tasks. Think of examples from your past experience that showcase your problem-solving skills and attention to detail.
✨Demonstrate Flexibility
The role requires a flexible schedule, so be ready to discuss your availability. Mention any experience you have working varied shifts, including weekends and holidays, to show you're adaptable.
✨Research AIRE Ancient Baths
Familiarise yourself with AIRE's values and services. Understanding their unique approach to wellness and customer experience will help you align your answers with what they are looking for in a candidate.