At a Glance
- Tasks: Provide excellent customer service and maintain cleanliness in the locker room.
- Company: Join AIRE, London's Spa of the Year 2023 and 2024.
- Benefits: Earn £12.58 per hour, plus tips and discounts on AIRE experiences.
- Other info: Enjoy perks like complimentary gym access and birthday gifts!
- Why this job: Be part of a welcoming team and enjoy flexible hours with career progression.
- Qualifications: 1 year of experience in a similar role and strong customer service skills.
AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible for providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities. This role is a 30‑hour fixed‑term contract until the end of January 2026.
Key Responsibilities
- Guarantee the comfort of our clients in the locker room area, providing them with outstanding customer service by demonstrating a friendly and courteous attitude.
- Assist guests with the lockers and address any queries.
- Clean the locker room and ensure that it is always tidy, organised, and ready to welcome guests.
- Wash and fold laundry and ensure that you always have enough stock ready to survive one day if the machine breaks down.
- Ensure the staff canteen, manager's office and kitchen are always tidy and rubbish is removed daily.
- Ensure cleanliness is maintained in all public toilets and that they are fully stocked at all times.
Who You Are
- You have 1 year prior experience in a similar position.
- You have an advanced level of English.
- You are completely customer‑oriented, and you have excellent interpersonal skills.
- Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.
Shift Patterns
- Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
- Operating hours start at 6:30 AM and end at 11:30 PM.
- Shifts are a maximum of 8.5 hours (including break).
- Operating days are Monday to Sunday, including bank holidays.
Why You Should Join Us
- Permanent contract and working hours.
- Hourly rate: Your hourly rate will be £12.58.
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays and 10% supplement pay for overtime. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhanced maternity and paternity pay and time off.
- Birthday Gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen Perks: Access to coffee and fruits at our canteen.
- Referral Program: Get rewarded for referring potential colleagues.
- Pension Contribution: AIRE will contribute to your pension scheme.
- Inclusive Work Environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About Us
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities. At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.
The London Venue
You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
Contact & Application
To apply for this position, please submit your application through our careers page. We look forward to hearing from you.
Full Time Locker Attendant (Contract until end of January) employer: AIRE Ancient Baths
AIRE is an exceptional employer, offering a vibrant work culture in the heart of London’s Covent Garden, where you can be part of a team that has been recognised as London’s Spa of the Year for two consecutive years. With a focus on employee growth, we provide numerous benefits including career progression opportunities, generous discounts on AIRE experiences, and a welcoming environment that values inclusivity and teamwork. Join us to enjoy flexible working hours, competitive pay, and unique perks like complimentary gym access and birthday gifts, all while contributing to a truly magical experience for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Locker Attendant (Contract until end of January)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AIRE and its values. This will help you connect with the team and show that you're genuinely interested in being part of their amazing environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look tidy and professional. A clean and polished appearance reflects the standards AIRE upholds in their locker room and overall experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Full Time Locker Attendant (Contract until end of January)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you can bring a friendly and courteous attitude to our locker room area!
Tailor Your Application:Take a moment to customise your application for this role. Mention specific tasks from the job description that you’re excited about, like keeping the locker room tidy or assisting guests with their queries.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and get the ball rolling on your journey with AIRE.
How to prepare for a job interview at AIRE Ancient Baths
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Locker Attendant. Familiarise yourself with customer service expectations and housekeeping tasks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job is all about providing excellent customer service, be ready to share examples of how you've handled customer interactions in the past. Highlight your friendly attitude and ability to resolve queries effectively.
✨Dress for Success
Even though the role is in a casual environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the professionalism of AIRE. It shows you take the opportunity seriously!
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team dynamics, shift patterns, or opportunities for career progression. This shows your genuine interest in the company and the role.
