At a Glance
- Tasks: Perform relaxing body and facial treatments while ensuring a serene environment for clients.
- Company: AIRE Ancient Baths offers a unique relaxation experience inspired by ancient traditions in stunning historical settings.
- Benefits: Enjoy flexible hours, competitive pay, discounts on experiences, and complimentary gym access.
- Other info: Located in Covent Garden, enjoy a magical atmosphere inspired by the author of Peter Pan.
- Why this job: Join a welcoming team in a prestigious spa, with opportunities for career growth and a vibrant work culture.
- Qualifications: Must have NVQ Level 3 in Massage Therapy and at least one year of relevant experience.
London – Therapist
AIRE is looking for a Massage Therapist to join our site in London, awarded as London’s Spa of the Year 2023, 2024 and 2025. You will join our team and be responsible to ensure clients' well-being by performing relaxing and cosmetic treatments following our established protocols. You'll also maintain our relaxation spaces in top condition with all the necessary materials for a perfect AIRE experience.
Key responsibilities:
Perform relaxing treatments, including body and facial treatments, as well as exfoliations, following AIRE’s established protocols and techniques for each.
Communicate all relevant information about the treatment and the products used to the client, adhering to the provided manual and treatment protocols.
Ensure consistency in providing the same experience when treatments are scheduled for couples and coordinate effectively with the partner therapist.
Keep work areas clean and ready for customer experiences per company protocols.
Supervise facility sanitation, product maintenance, and cleaning between treatments.
Ensure environmental conditions meet protocol standards for noise, temperature, and humidity.
Regularly check and maintain an adequate supply of all products required for the customer's experience, reporting any shortages or low stock of any product used in various treatments.
Who you are:
You have at least one year of experience in a similar role.
You possess a minimum qualification of NVQ Level 3 in Massage Therapy or equivalent in the UK.
You are fluent in English.
You're genuinely customer-focused and excel at connecting with people.
Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.
Shift patterns:
Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
Operating hours start at 9:00 AM and end at 11:00 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.
Why you should join us:
- Permanent contract and 27 working hours.
- Hourly rate: Your hourly rate will be £14.71.
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays and, 25% supplement pay for overtime. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee benefits & saving platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhanced maternity and paternity pay and time off.
- Birthday gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen perks: Access to coffee and fruits at our canteen.
- Referral program: Get rewarded for referring potential colleagues.
- Pension contribution: AIRE will contribute to your pension scheme.
- Inclusive work environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About us:
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.
At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, Toronto, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Los Angeles facilities.
The London venue:
You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
#J-18808-LjbffrMassage Therapist Therapists · AIRE Ancient Baths London employer: AIRE Ancient Baths Copenhagen
AIRE Ancient Baths London is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden. With a focus on inclusivity and employee well-being, we provide permanent contracts, flexible shifts, and opportunities for personal growth within the spa industry. Join us to be part of a team that values warmth, professionalism, and a commitment to delivering unforgettable guest experiences.
Contact Details:
AIRE Ancient Baths Copenhagen Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Massage Therapist Therapists · AIRE Ancient Baths London
✨Tip Number 1
Familiarise yourself with AIRE's unique approach to treatments. Understanding their philosophy and techniques will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of AIRE. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. AIRE values a customer-focused approach, so be ready to share specific examples of how you've excelled in connecting with clients in previous roles.
✨Tip Number 4
Be flexible with your availability. Since the shifts can vary widely, demonstrating your willingness to work different hours will make you a more attractive candidate for the team.
We think you need these skills to ace Massage Therapist Therapists · AIRE Ancient Baths London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in massage therapy, particularly any roles where you've performed similar treatments. Include your NVQ Level 3 qualification and any additional certifications that may set you apart.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to connect with clients. Mention your experience with various treatments and how you align with AIRE's commitment to providing a unique relaxation experience.
Highlight Flexibility:Since the role requires flexible scheduling, emphasise your availability for morning, evening, and weekend shifts. This shows your willingness to adapt to the needs of the business.
Showcase Communication Skills:In your application, mention your strong communication skills, especially in explaining treatments and products to clients. This is crucial for ensuring a consistent and high-quality experience at AIRE.
How to prepare for a job interview at AIRE Ancient Baths Copenhagen
✨Know Your Techniques
Familiarise yourself with the specific massage techniques and treatments offered by AIRE. Be prepared to discuss your experience with various modalities and how you can apply them to meet clients' needs.
✨Demonstrate Customer Focus
Showcase your ability to connect with clients and prioritise their well-being. Prepare examples of how you've provided exceptional customer service in previous roles, as this is crucial for AIRE's ethos.
✨Understand the Environment
Research AIRE's unique atmosphere and approach to relaxation. Be ready to discuss how you would contribute to maintaining a serene environment, including cleanliness and product management.
✨Flexibility is Key
Highlight your availability and willingness to work varied shifts, including weekends and bank holidays. This shows that you are adaptable and committed to meeting the needs of the business.
