At a Glance
- Tasks: Manage the reception area and provide outstanding customer service to guests.
- Company: Join AIRE Ancient Baths, awarded London’s Spa of the Year 2023-2025.
- Benefits: Earn £13.41 per hour, plus tips and weekend bonuses.
- Other info: Enjoy discounts, complimentary gym access, and a welcoming team spirit.
- Why this job: Be part of a magical atmosphere and enjoy career progression opportunities.
- Qualifications: Experience in hospitality and excellent interpersonal skills required.
The predicted salary is between 27800 - 27800 £ per year.
The role
AIRE is looking for a Receptionist to join our site in London, awarded as London’s Spa of the Year 2023, 2024 and 2025.
You will join our team and be responsible to manage the reception area, coordinating all the front desk activities in your shift with outstanding customer service by demonstrating a friendly and courteous attitude.
Key responsibilities
- Greeting, welcoming, and escorting the guests to the different rooms.
- Answering incoming calls and emails.
- Addressing questions and complaints.
- Servicing of amenities during the waiting time.
- Creating sales opportunities, promoting and upselling.
Who you are
- Experience in the hospitality industry.
- Professional English level is required.
- You are completely customer-oriented and have excellent interpersonal skills.
- Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends and bank holidays.
Shift patterns
- Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
- Operating hours start at 7:00 AM and end at 11:30 PM. Shifts are a maximum of 8.5 hours (including break). Operating days are Monday to Sunday, including bank holidays.
Why you should join us
- Permanent contract and 26 working hours.
- Hourly rate: Your hourly rate will be £13.41.
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee benefits & saving platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhanced maternity and paternity pay and time off.
• Birthday gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen perks: Access to coffee and fruits at our canteen.
- Referral program: Get rewarded for referring potential colleagues.
- Pension contribution: AIRE will contribute to your pension scheme.
- Inclusive work environment: At AIRE, team spirit is our greatest asset!
We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About us
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities.
At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes.
Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.
The London venue
You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
#J-18808-Ljbffr
Contact Details:
AIRE Ancient Baths Copenhagen Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Front Desk · AIRE Ancient Baths London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at AIRE Ancient Baths Copenhagen and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist Front Desk · AIRE Ancient Baths London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at AIRE Ancient Baths Copenhagen that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at AIRE Ancient Baths Copenhagen.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at AIRE Ancient Baths Copenhagen get a sense of who you are beyond your experience!
How to prepare for a job interview at AIRE Ancient Baths Copenhagen
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at AIRE Ancient Baths Copenhagen and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
