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- Tasks: Provide excellent customer service and maintain cleanliness in our luxurious locker room.
- Company: Join AIRE, London's Spa of the Year 2023 and 2024.
- Benefits: Earn £12.58 per hour, plus tips and weekend bonuses.
- Why this job: Be part of a welcoming team in a stunning spa environment.
- Qualifications: 1 year of experience and strong customer service skills required.
- Other info: Enjoy discounts, gym access, and career progression opportunities.
AIRE is looking for a Housekeeper to join our site in London, awarded as London’s Spa of the Year 2023 and 2024. You will join our team and be responsible for providing excellent customer service to our guests in the lockers and executing different defined tasks related to housekeeping activities.
Key responsibilities:
- Guarantee the comfort of our clients in the locker room area, providing them with outstanding customer service by demonstrating a friendly and courteous attitude.
- Assist guests with the lockers and address any queries.
- Clean the locker room and ensure that it is always tidy, organised, and ready to welcome guests.
- Wash and fold laundry and ensure that you always have enough stock ready to survive one day if the machine breaks down.
- Ensure the staff canteen, manager's office, and kitchen are always tidy and rubbish is removed daily.
- Maintain cleanliness in all public toilets and ensure that they are fully stocked at all times.
Who you are:
- You have 1 year prior experience in a similar position.
- You have an advanced level of English.
- You are completely customer-oriented, and you have excellent interpersonal skills.
- Your schedule is flexible. The rota can include shifts in the mornings, evenings, nights, weekends, and bank holidays.
Shift patterns:
- Shifts are organised on a rotating schedule and are planned at least two weeks ahead.
- Operating hours start at 7:00 AM and end at 11:30 PM.
- Shifts are a maximum of 8.5 hours (including break).
- Operating days are Monday to Sunday, including bank holidays.
Why you should join us:
- Permanent contract and working hours.
- Hourly rate: Your hourly rate will be £12.58.
- Additional pay opportunities: We offer 10% supplement pay for weekends and bank holidays. In addition, you can earn tips.
- Career progression: Explore career progression opportunities within our team.
- Discounts: Benefit from 30% off our AIRE experiences worldwide.
- Complimentary gym access.
- Employee Benefits & Saving Platform: Access our employee benefits and savings platform. Plus, enjoy flexible pay options.
- Enhanced maternity and paternity pay and time off.
- Birthday Gift: Enjoy an AIRE experience on your birthday!
- Employee of the month benefits.
- Canteen Perks: Access to coffee and fruits at our canteen.
- Referral Program: Get rewarded for referring potential colleagues.
- Pension Contribution: AIRE will contribute to your pension scheme.
- Inclusive Work Environment: At AIRE, team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.
- Extra days holiday based on years of service.
About us:
AIRE Ancient Baths offer a timeless relaxation experience, inspired by ancient Roman, Greek, and Ottoman traditions, set in restored historical buildings in major global cities. At AIRE, we are delighted to have a global presence with eight established centres in cities such as NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. Looking ahead, we are excited about our upcoming Upper East Side and Toronto facilities.
The London venue: You will be delighted with our place in London, located in the Covent Garden district, where the townhouse of James Matthew Barrie, the author of Peter Pan, has been given a new lease of life and now is part of the magical AIRE atmosphere.
Housekeeper in City of London employer: AIRE Ancient Baths Copenhagen
Contact Detail:
AIRE Ancient Baths Copenhagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in City of London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AIRE and its values. This will help you connect with the team and show that you're genuinely interested in being part of their amazing environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experience where you went above and beyond for a guest. We want to hear those stories!
✨Tip Number 3
Be flexible and ready to adapt! With shifts covering mornings, evenings, and weekends, showing that you're open to different schedules can really set you apart. Let us know how you can fit into the rota!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate—send us your application today!
We think you need these skills to ace Housekeeper in City of London
Some tips for your application 🫡
Show Your Customer Service Skills: Since the role is all about providing excellent customer service, make sure to highlight any previous experience where you’ve gone above and beyond for guests. We want to see how you can bring that friendly and courteous attitude to our team!
Tailor Your Application: Take a moment to read through the job description and match your skills and experiences to what we’re looking for. Personalising your application shows us that you’re genuinely interested in joining AIRE and understand what we value.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Housekeeper role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at AIRE Ancient Baths Copenhagen
✨Know the Company
Before your interview, take some time to research AIRE Ancient Baths. Understand their values, mission, and what makes them unique in the spa industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Housekeeper, excellent customer service is key. Prepare examples from your past experience where you went above and beyond for guests. Highlight your friendly attitude and how you handle queries or complaints, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your housekeeping skills and knowledge. Think about how you would maintain cleanliness in various areas, manage laundry, and ensure everything is stocked. Practising these scenarios can help you feel more confident during the interview.
✨Flexibility is Key
Since the role requires a flexible schedule, be prepared to discuss your availability openly. Mention your willingness to work different shifts, including weekends and bank holidays, as this shows your commitment to the role and the team.
