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- Tasks: Support the service team by managing customer callouts and ensuring smooth operations.
- Company: Join Aircon Group, a leader in air-conditioning and refrigeration services.
- Benefits: Earn £18,053 annually, plus bonuses and 23 days holiday entitlement.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Strong organisational skills and a passion for customer support.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 18053 - 25274 £ per year.
There is a job opportunity within Aircon Group to work within the service department, the post is for a Service Co-ordinator in the department administration team. You will be involved in ensuring the day-to-day operational administration of the service department meets Aircon company standards and provide the best air-conditioning and refrigeration support services to our customers.
Service Administrator day to day duties:
- You will assist the Service Manager & Office Supervisor in ensuring the smooth running of the reactive response to emergency callouts from customers.
- Processing all related administration tasks to completion in line with current procedures.
- This will involve day to day dealing with the customer reactive callouts received into Teesside Branch, prioritising callouts, logging into the service management applications following Aircon operational admin processes and co-ordination of works to engineers as required.
Service Administrator Hours & Salary:
- The hours of work are Tuesday - Friday 28hrs a week.
- Annual salary expectation £18,053.00.
- There is also a bonus scheme in place £100.00 per month paid on reaching monthly targets, total bonus achievable annually £.
- There will be 23 days holiday entitlement for full time 37hrs or prorate for reduced hours.
Service Administrator in London employer: Aircon Group
Contact Detail:
Aircon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Aircon Group. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to service administration. Think about how your skills can help with emergency callouts and customer support – we want to see that passion!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or prioritised urgent requests in past roles. We love a candidate who can keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Aircon team!
We think you need these skills to ace Service Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight any relevant experience in administration and customer service, as well as your ability to handle emergency callouts and prioritise tasks.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Mention why you want to work at Aircon Group and how your skills align with their standards for providing top-notch service.
Showcase Your Organisational Skills: In your application, emphasise your organisational skills and attention to detail. These are crucial for managing the day-to-day operations of the service department and ensuring everything runs smoothly.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Aircon Group
✨Know the Company Inside Out
Before your interview, take some time to research Aircon Group. Understand their services, values, and what sets them apart in the air-conditioning and refrigeration industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Service Administrator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed priorities or handled emergency situations. This will demonstrate your ability to thrive in a fast-paced environment and keep operations running smoothly.
✨Familiarise Yourself with Service Management Applications
Since you'll be logging callouts and coordinating works using service management applications, it’s a good idea to familiarise yourself with similar software. If you have experience with any relevant tools, be ready to discuss how you used them effectively in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges the service department faces, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
