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- Tasks: Lead and drive growth strategies for Aircall's customer communications platform.
- Company: Join a fast-growing unicorn redefining customer communications with AI.
- Benefits: Competitive salary, work-life balance, and a vibrant multicultural environment.
- Why this job: Be part of a key growth moment and make a real impact in a dynamic team.
- Qualifications: Proven leadership in GTM strategy and a passion for AI-driven solutions.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 72000 - 108000 £ per year.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder.
Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall
At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you will fit right in.
We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management in a high-growth context, at a turning point in Aircall’s trajectory. We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast.
Key Responsibilities
- Own and drive end-to-end GTM performance
- Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
- Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
- Ensuring tight alignment with Marketing, Partnerships, Product at a regional/global level
- Execute ambitious growth targets
- Translate company-level growth objectives into clear local plans and execution priorities
- Drive consistent over performance through strong operating cadence, forecasting, and performance management
- Lead AI-driven growth
- Make Aircall’s AI Product Suite a central pillar of the local GTM motion
- Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
- Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
- Collaborate cross-functionally
- Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
- Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
- Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners
- Build and inspire high-performing teams
- Lead, coach, and develop GTM teams across the region
- Foster a culture of excellence, ownership, and accountability
- Attract and retain top talent in a highly competitive environment
Why join us?
- Key moment to join Aircall in terms of growth and opportunities
- Our people matter, work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
DE&I Statement
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
Managing Director North - London employer: Aircall
Contact Detail:
Aircall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director North - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Aircall’s products and values. Understand how their AI-driven solutions work and think about how your experience aligns with their mission. This will help you stand out and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive GTM performance and lead high-performing teams. Use specific examples from your past experiences to demonstrate your skills and how they relate to the role at Aircall.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Aircall and ready to dive into our fast-paced, innovative environment.
We think you need these skills to ace Managing Director North - London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how excited you are about redefining customer communications and driving growth with AI!
Tailor Your Experience: Make sure to highlight your relevant experience in GTM strategies and team leadership. We’re looking for someone who can translate their past successes into how they’ll help us achieve our ambitious goals.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Aircall
✨Know Your Stuff
Before the interview, dive deep into Aircall's products and services, especially the AI-driven features. Understand how they work and their impact on customer communications. This will show your genuine interest and help you discuss how you can contribute to their growth.
✨Showcase Your Leadership Style
As a Managing Director, your leadership approach is crucial. Be ready to share examples of how you've built high-performing teams and driven results in previous roles. Highlight your ability to inspire and motivate others while maintaining a fun and collaborative environment.
✨Align with Their Values
Aircall values customer obsession, continuous learning, and collaboration. Prepare to discuss how these principles resonate with you and provide examples of how you've embodied them in your past experiences. This alignment will demonstrate that you're a great cultural fit.
✨Prepare for Strategic Discussions
Expect to engage in conversations about Go-To-Market strategies and AI-driven growth. Brush up on your knowledge of market trends and be ready to propose innovative ideas for pipeline generation and expansion. This will showcase your strategic thinking and readiness to take ownership.
