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- Tasks: Lead and drive growth strategies for Aircall's customer communications platform.
- Company: Join a fast-growing unicorn redefining customer communications with AI.
- Benefits: Competitive salary, work-life balance, and a vibrant multicultural environment.
- Why this job: Be part of a key growth moment and make a real impact in a dynamic team.
- Qualifications: Proven leadership in GTM strategy and a passion for AI-driven growth.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world‑class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion—ambitious, profitable, and product‑driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall
At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast‑paced, team‑driven environment where curiosity, trust, and impact matter, you will fit right in.
We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management in a high-growth context, at a turning point in Aircall’s trajectory. We are searching for a hands‑on, execution‑driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast.
Key Responsibilities
- Own and drive end-to-end GTM performance
- Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion
- Accountability for pipeline creation, bookings, ARR growth, retention, and expansion
- Ensuring tight alignment with Marketing, Partnerships, Product at a regional/global level
- Execute ambitious growth targets
- Translate company-level growth objectives into clear local plans and execution priorities
- Drive consistent over performance through strong operating cadence, forecasting, and performance management
- Lead AI-driven growth
- Make Aircall’s AI Product Suite a central pillar of the local GTM motion
- Ensure teams are equipped to sell business outcomes and AI-driven value, not just features
- Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
- Collaborate cross-functionally
- Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation
- Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns
- Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners
- Build and inspire high‑performing teams
- Lead, coach, and develop GTM teams across the region
- Foster a culture of excellence, ownership, and accountability
- Attract and retain top talent in a highly competitive environment
Why join us?
- Key moment to join Aircall in terms of growth and opportunities
- Our people matter, work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
DE&I Statement
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
Managing Director North / UKI - London employer: Aircall
Contact Detail:
Aircall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managing Director North / UKI - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Aircall’s products and values. Understand how their AI-driven solutions work and think about how your experience aligns with their mission. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Managing Director role. Keep it concise but impactful—focus on results you've achieved and how they relate to driving growth and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Aircall. Let’s get you in the door!
We think you need these skills to ace Managing Director North / UKI - London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Managing Director role. Highlight your experience in GTM strategies and leadership, showing how you can drive performance and inspire teams at Aircall.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use numbers and examples to illustrate how you've driven growth and managed successful teams in previous roles.
Be Authentic: Let your personality shine through in your application. We value a human touch, so don’t hesitate to express your passion for customer communication and AI-driven solutions. Show us why you’re excited about joining Aircall!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be seen by the right people, and you’ll be one step closer to joining our dynamic team at Aircall.
How to prepare for a job interview at Aircall
✨Know the Product Inside Out
Before your interview, make sure you understand Aircall's AI-powered customer communications platform. Familiarise yourself with its features, benefits, and how it stands out in the market. This will not only show your enthusiasm but also help you discuss how you can contribute to its growth.
✨Demonstrate Leadership Experience
As a Managing Director, you'll need to showcase your leadership skills. Prepare examples of how you've built high-performing teams and driven results in previous roles. Be ready to discuss your approach to fostering a culture of excellence and accountability.
✨Align with Company Values
Aircall values customer obsession, continuous learning, and collaboration. During the interview, highlight experiences that reflect these values. Share stories that demonstrate your ability to work in fast-paced environments and how you prioritise customer needs.
✨Prepare for Strategic Discussions
Expect to engage in conversations about Go-To-Market strategies and AI-driven growth. Brush up on your knowledge of pipeline generation, sales performance, and how to leverage AI for business outcomes. Being able to articulate your strategic vision will set you apart.
