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- Tasks: Design and develop self-service tools for database management and observability.
- Company: Join Aircall, a unicorn AI-powered customer communications platform with a global presence.
- Benefits: Competitive salary, work-life balance, and a fast-learning environment.
- Why this job: Make a real impact by simplifying database management for developers.
- Qualifications: 3+ years in Database Engineering with a focus on automation and optimization.
- Other info: Diverse and multicultural team with strong growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro provides real-time guidance so teams can scale with confidence.
We are looking for a Database Engineer with a platform mindset to join our Infrastructure department. In this role, you will move beyond managing tickets or manually tuning SQL queries. You will be a force multiplier and an enabler focused on reliability and scalability, codifying deep database expertise into tools, modules, and platforms that make database management and observability effortless for product engineers.
The Mission: Make "The Right Way" the "Easy Way". You will abstract the complexity of our data layer. When a developer needs a database, they shouldn’t need to be an expert in AWS parameter groups or replication lag—your tools should handle that complexity for them.
What You’ll Do:
- Build Self-Service Tooling: Design and develop internal platform capabilities (using Terraform and automation scripts) that allow engineers to provision and manage their own data resources.
- Embed Knowledge into Code: Shift left your database expertise. Write automation that applies best practices for indexing, schema design, and security configurations.
- Democratize Observability: Create out-of-the-box observability. Build systems in which databases are preconfigured with the right dashboards, SLIs/SLOs, and alerts in Datadog.
- Automate Guardrails: Implement automated checks and policy-as-code (e.g., OPA, Terraform Sentinel) to prevent dangerous operations while enabling safe fast development.
- Evolve the Stack: Architect and maintain core data infrastructure codebases for AWS RDS (Postgres+MySQL), OpenSearch, ElastiCache and DynamoDB.
- Educate & Enable: Act as a consultant to engineering teams, promoting database literacy and helping teams leverage the platform you build.
Technical Stack:
- Cloud & IaC: AWS, Terraform (Advanced usage)
- Scripting/Coding: Python, Go, Bash
- Data Stores: RDS Postgres, RDS MySQL, DynamoDB, OpenSearch, ElastiCache
- Observability: Datadog
- Orchestration: GitLab CI, Kubernetes
A Little About You:
- You have at least 3+ years of experience in Database Engineering and Infrastructure, specializing in design, automation, and optimization of distributed data stores.
- You derive satisfaction from making others more productive.
- You automate manual tasks with scripts or tools.
- You focus on leveraging AI to drive efficiency and innovation.
- You can explain complex database constraints to developers and communicate effectively with stakeholders regarding incidents, changes, and projects.
Why Join Us?
- Key moment to join Aircall in terms of growth and opportunities
- People matter; work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial spirit, and strong team
- 45+ nationalities; cosmopolitan and multicultural mindset
- Competitive salary package & benefits
DE&I Statement: Aircall believes in diversity, equity and inclusion as core to our journey. We promote active inclusion to foster belonging for all and are committed to equal opportunities to develop and thrive.
Database Engineer employer: Aircall
Contact Detail:
Aircall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Aircall on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub with relevant projects, make sure to highlight that during interviews. Demonstrating your hands-on experience with database engineering can really set you apart from the crowd.
✨Tip Number 3
Prepare for technical interviews by brushing up on your coding skills and database knowledge. Practice common interview questions related to AWS, Terraform, and SQL. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Aircall team!
We think you need these skills to ace Database Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Database Engineer role. Highlight your experience with AWS, Terraform, and any relevant scripting languages like Python or Go. We want to see how your skills align with our mission of making database management effortless!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for automation and how you've made others more productive in previous roles. Let us know why you’re excited about joining Aircall and how you can contribute to our fast-moving environment.
Showcase Your Projects: If you've worked on any projects that involved building self-service tooling or automating database processes, make sure to include them! We love seeing real-world examples of your work and how you've applied your database expertise.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Aircall
✨Know Your Tech Stack
Familiarise yourself with the technical stack mentioned in the job description, especially AWS, Terraform, and the various databases like RDS Postgres and MySQL. Be ready to discuss how you've used these technologies in your previous roles and how they can be applied at Aircall.
✨Showcase Your Automation Skills
Prepare examples of how you've automated processes in your past work. Highlight specific scripts or tools you've developed that improved efficiency. This aligns perfectly with Aircall's focus on automation and making complex tasks easier for developers.
✨Emphasise Collaboration
Aircall values teamwork, so be prepared to discuss how you've worked with engineering teams in the past. Share instances where you’ve acted as a consultant or educator, helping others understand database management and best practices.
✨Communicate Clearly
Practice explaining complex database concepts in simple terms. During the interview, aim to demonstrate your ability to communicate effectively with both technical and non-technical stakeholders, as this is crucial for the role.