At a Glance
- Tasks: Lead a global HR team to optimise payroll processes and ensure compliance.
- Company: Join Aircall, an innovative unicorn redefining customer communications.
- Benefits: Enjoy competitive salary, work-life balance, and a vibrant multicultural environment.
- Other info: Be part of a diverse team that values inclusion and continuous learning.
- Why this job: Make a real impact in a fast-growing tech startup with global reach.
- Qualifications: 7+ years in global payroll management with strong leadership skills.
The predicted salary is between 66150 - 80850 £ per year.
- Team & Workflow
Management: Manage a team of Global HR Specialists, establishing operational workflows, setting standard operating procedures (SOPs), and defining KPIs to ensure the team executes regional payrolls with flawless accuracy.
- Process Optimization & Scaling: Continuously audit existing payroll workflows to eliminate manual bottlenecks.
Standardize and automate processes across all global entities to create a highly repeatable and scalable payroll infrastructure.
- Global Scale & Execution: Oversee the monthly end-to-end payroll operations executed by your team for Aircall's international entities (including France, US, Spain, Germany, Australia, and remote via EOR).
Oversee the employee lifecycle from onboarding to exits.
- Compliance
Governance: Serve as the authority on global payroll tax laws, local statutory benefits, and strict compliance frameworks.
Embed compliance checkpoints directly into the team's daily and monthly workflows.
- Modern
- Tech
- Stack
Management: Maintain and optimize our automated HRIS-to-Payroll tech pipeline.
Ensure flawless integrations between tools like Bamboo HR, and Net Suite, minimizing manual data entry and human error.
- Vendor & EOR Governance: Audit and manage performance SLAs for our global payroll providers and Employer of Record (EOR) partners (e. g., Papaya, Remote. com) to support rapid market expansion without friction.
- Audit & Internal
Controls: Protect the company's financial integrity by contributing to statutory audits, year-end filings, and ensuring strict internal financial controls and data privacy (GDPR) compliance.
Experience: 7+ years in global payroll management, with a proven track record of managing a payroll team.
Must have experience within a fast-scaling tech startup, Saa S company, or a global workspace.
- Lifecycle & Legal
Literacy: Strong conceptual understanding of the global employee lifecycle, including international employment laws, visa/mobility restrictions, and localized benefits management.
- Process Architecture: Strong expertise in business process mapping, creating payroll SOPs, and implementing internal controls/checklists to ensure zero-error execution.
- Cross-Border
Expertise: Hands-on experience navigating international payroll landscapes, specifically addressing the differences between US tech payroll and Western European (e. g., French/Spanish) labor laws and compliance.
- Saa S Equity Knowledge: Strong understanding of global equity-based compensation taxation (e. g., French BSPCE, US RSUs/NSOs).
- Tech-Savvy
Skillset: High level of comfort with modern Saa S tools and AI tools.
Experience with Bamboo HR, Net Suite, and global payroll platforms is highly preferred.
Excel/data analytics skills.
- Leadership style: Results-oriented leader who excels at operational excellence, task delegation, and managing team performance through data, processes, and accountability.
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.
We're redefining customer communications by bringing voice, SMS, Whats App, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder.
Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work.
The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.
We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you'll join a company in motion.
We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at
Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes.
We value ownership, continuous learning, and thoughtful speed.
If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.
To support our ongoing international expansion, we are creating a brand-new role in our London office: Global HR Ops & Payroll Manager.
This is a unique opportunity to streamline our global processes and lead our HR operational excellence.
Key moment to join Aircall in terms of growth and opportunities Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
- DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.
We're working to create a place filled with diverse people who can enrich and learn from one another.
We are committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
Above all else, we understand and acknowledge that we have work to do and much to learn.
- Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
- #J-18808-Ljbffr
Global HR Ops & Payroll Manager in City of Westminster employer: Aircall
Aircall is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the tech industry. With a strong focus on employee growth, you will have ample opportunities to mentor others and develop your skills while working on innovative solutions within a fast-paced environment. Located in a vibrant area, Aircall offers unique advantages such as a supportive team atmosphere and a commitment to work-life balance, making it an ideal place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Global HR Ops & Payroll Manager in City of Westminster
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Aircall!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Aircall.
We think you need these skills to ace Global HR Ops & Payroll Manager in City of Westminster
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Aircall. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Aircall and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Aircall. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Aircall's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Aircall
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Aircall.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Aircall will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Aircall and how you would contribute to adapting HR strategies.
