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- Tasks: Lead and develop technical training for cutting-edge satellite communications.
- Company: Join Airbus Defence & Space, a leader in innovation and sustainability.
- Benefits: Enjoy competitive salary, flexible working, and extensive personal development opportunities.
- Other info: Inclusive environment with support for personal growth and flexibility.
- Why this job: Make an impact in the space industry while growing your skills and career.
- Qualifications: Experience in technical training and conducting Training Needs Analysis required.
The predicted salary is between 45000 - 55000 £ per year.
SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
LOCATION: Portsmouth or Chippenham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy)
TYPE: Full time
WHAT'S IN IT FOR YOU
- Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more
- Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons.
- Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
- Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme
- Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving
- Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)
We are looking for a Customer Training Manager to join our team at Airbus Defence & Space, Portsmouth. Reporting directly to the Head of Logistics, ILS and Training you will be responsible for establishing and managing technical communication training services for Space Digital and ensure that training products and services are delivered on time, within budget, and in alignment with customer and user requirements. You will conduct Training Needs Analysis (TNA) to identify gaps and develop effective training solutions while collaborating with various internal teams such as Bid Management, Product Development, and Engineering.
HOW YOU WILL CONTRIBUTE TO THE TEAM
- You will conduct Training Needs Analysis (TNA) to identify training gaps and propose effective solutions.
- You will develop and deliver training courses for new equipment and services provided by Space Digital.
- You will manage technical training instructors and support staff, ensuring high-quality training delivery.
- You will collaborate with internal teams to gather necessary information for training development.
- You will conduct training assurance activities and evaluations to measure effectiveness against performance standards.
ABOUT YOU
- Experience in developing and delivering technical training within satellite communications.
- Experience conducting Training Needs Analysis.
- Knowledge of JSP 882
- Experience leading a training team, including resource and workload management.
Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process.
As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Customer Training Manager in Portsmouth employer: Airbus
Contact Detail:
Airbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current employees at Airbus or in the industry on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Airbus's recent projects and values. Show them you’re not just another candidate; you’re genuinely interested in their mission, especially around sustainability and innovation.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your training experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Training Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Training Manager role. Highlight your experience in developing and delivering technical training, and don’t forget to mention any relevant qualifications or certifications that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to conducting Training Needs Analysis and managing training teams, and show us your passion for the industry.
Showcase Your Skills: In your application, be sure to showcase your skills in collaboration and communication. We want to see how you’ve worked with internal teams in the past to develop effective training solutions. Use examples that demonstrate your ability to meet customer and user requirements.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Airbus
✨Know Your Training Needs Analysis (TNA)
Make sure you understand the ins and outs of Training Needs Analysis. Be ready to discuss how you've identified training gaps in the past and the effective solutions you've proposed. This shows you're not just familiar with the concept, but that you can apply it practically.
✨Showcase Your Technical Training Experience
Prepare to talk about your experience in developing and delivering technical training, especially within satellite communications. Bring examples of successful training courses you've created or delivered, and be specific about the outcomes and feedback you received.
✨Collaboration is Key
Since this role involves working with various internal teams, think of examples where you've successfully collaborated with others. Highlight how you gathered information for training development and how you ensured everyone was on the same page.
✨Emphasise Your Leadership Skills
As a Customer Training Manager, you'll be leading a team. Be prepared to discuss your leadership style and how you've managed resources and workloads in the past. Share any challenges you faced and how you overcame them to ensure high-quality training delivery.