At a Glance
- Tasks: Support the sales team by processing orders and managing customer enquiries.
- Company: Join Kluman & Balter, a leading UK food wholesaler with a friendly team.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Full-time role with a dynamic atmosphere and potential for career advancement.
- Why this job: Be part of a passionate team making a difference in the food industry.
- Qualifications: Experience in admin or sales support, strong organisational skills, and attention to detail.
The predicted salary is between 24300 - 29700 £ per year.
We have an exciting opportunity for a Sales Administrator to join us at Kluman & Balter! We are a friendly team who works hard to distribute and supply bakery ingredients to the food industry – a job we are passionate about and one we’ve been doing for 100 years, making us one of the UK’s leading food wholesalers!
The position is full time, office based in Waltham Abbey, Essex. A competitive salary is offered based on experience.
About the role:
The Sales Administrator provides administrative support to the external field sales team, ensuring the smooth processing of multiple sales orders, customer enquiries, and sales-related documentation. The role is responsible for maintaining accurate records, coordinating communications with customers, and assisting in achieving sales objectives through efficient administrative processes.
Your responsibilities:
- Sales Support & Business Development
- Process customer orders accurately and in a timely manner
- Provide day-to-day administrative support for the external sales team with customer enquiries, order management and administrative support
- Where applicable, provide pricing information to customers at order placement
- Recommend new and existing product lines to support customer growth initiatives
- Analyse lost and lapsed product lines to actively encourage customers to order these and advise external sales team accordingly
- Conduct outbound calls to existing and prospective customers daily
- Follow up on marketing campaigns and sales enquiries
- Look after you and your colleagues to help ensure we stay safe and healthy in the working environment
- Help Kluman & Balter to continuously improve
- Customer Service
- Provide excellent customer service throughout the sales process
- Act as the primary point of contact for customer enquiries via phone, email, and online channels
- Taking ownership of customer queries and driving issues through to resolution
- Providing delivery updates, ETAs and resolving logistics issues where required
- Work closely with finance teams to support invoicing, credit notes, and payment queries
- Data Management
- Maintain sales databases with accurate customer and sales information
- Monitor and update pricing, product, and customer information
Skills and Experience
Essential
- Previous experience in an administrative or sales support role
- Excellent organisational and time-management skills
- Strong attention to detail and accuracy
- Proficient in Microsoft Office applications, particularly Excel and Word
- Ability to work effectively under pressure and manage multiple priorities
Desirable
- Experience working within a B2B sales environment
- Experience of Food Ingredients business
- Knowledge of ERP systems such as SAP
- Understanding sales processes and customer service principles
- Experience using CRM systems
- Experience of developing and managing customer relationships
Hours: Full-time, Monday to Thursday 08.00- 17.00 and Friday 08.00 - 16.30
Salary: Competitive, dependent on experience
Sales Administrator in Harlow employer: Airbus
Airbus in Brize Norton is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Ground Support Systems team. Employees benefit from competitive salaries, comprehensive personal development plans, and opportunities for growth in a cutting-edge aerospace environment, making it a rewarding place to advance your career while contributing to vital projects like the A400M Program.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Harlow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Airbus, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Airbus. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Harlow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Airbus:When writing your cover letter, make sure to tailor your message specifically for Airbus. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Airbus
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Airbus that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Airbus that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Airbus’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
