3DEXperience Domain lead on Customer Support & Services in Bristol
3DEXperience Domain lead on Customer Support & Services

3DEXperience Domain lead on Customer Support & Services in Bristol

Bristol Full-Time 42000 - 84000 ÂŁ / year (est.) No home office possible
Airbus

At a Glance

  • Tasks: Lead the development of innovative 3DEXPERIENCE solutions for Engineering and Customer Support.
  • Company: Join Airbus, a leader in aerospace innovation with a commitment to sustainability.
  • Benefits: Enjoy competitive salary, flexible working hours, and extensive personal development opportunities.
  • Why this job: Make a real impact in the aerospace industry while working with cutting-edge technology.
  • Qualifications: Experience in project management or solution engineering; degree in engineering preferred.
  • Other info: Dynamic work environment with a focus on inclusivity and personal growth.

The predicted salary is between 42000 - 84000 ÂŁ per year.

SECURITY CLEARANCE: Eligibility to gain UK SC Security Clearance

LOCATION: Filton (60% of your working week must be office based)

TYPE: Full time.

WHAT'S IN IT FOR YOU

  • Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more
  • Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL
  • Personal Development: Personalised development plan, and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
  • Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop
  • Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave
  • Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)

Our world is changing. And so are we. From our commitment to zero-carbon flight to sustainable IT practices and innovative services like Skywise. By implementing critical digitalization programs such as DDMS, the department connects thousands of global users daily within a secure environment. IM’s influence is pervasive across the entire business lifecycle, providing essential support from the initial design phase of an aircraft through to its final delivery and beyond.

As a 3DEXPERIENCE Domain Lead for Customer Support & Services, you will join the “Product & Simulation” Product within the “One PLM” Product Service Line, where you will be responsible for developing 3DEXPERIENCE solutions for Engineering while reporting functionally to the Head of Product. The organization’s primary mission is to deliver a single, harmonized set of IS/IT tools to Airbus Business to support aircraft development, industrial set-up, and the Support and Services sector, encompassing both non-recurring and recurring aspects. Established to ensure the development and support of Product Lifecycle Management (PLM) solutions in alignment with the Airbus Group Process, Method, and Tools (PM&T) strategy, your scope will focus on Product, Process, and Resources (PPR) within the fields of Manufacturing, Support and Services, and Quality.

HOW YOU WILL CONTRIBUTE TO THE TEAM

  • Conduct in-depth discovery to capture complex business requirements across Engineering, Support and Services, and Quality, identifying process improvements and monitoring external trends to challenge and refine operational objectives in line with IT strategy.
  • Support the IT Product Manager in Product/Service Planning by defining comprehensive functional and technical specifications, securing consistent planning, and validating the commitments of Functional Architects and Urbanists with Business stakeholders.
  • Manage the realization of new IT solutions within a multinational organization using the SAFe agile framework, ensuring seamless collaboration between Product Management and development resources to maintain the functional integrity of delivered solutions.
  • Oversee implementation deliveries, functional testing, and method writing, while collaborating with project managers and operational efficiency departments to facilitate the rollout and "Run Mode" phase across various Airbus sites, including legacy product replacement.
  • Synchronize with software publishers and integrators to manage task forces and escalation procedures as required, necessitating the ability to travel approximately once a month to support business needs.

ABOUT YOU

  • Proven experience in functional architecture, project management, solution engineering or another relevant field.
  • Bachelor's or master's degree in engineering or equivalent.
  • Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair.
  • Ability to lead a project from start to finish and deliver results.
  • Ability to drive improvement and innovation.
  • Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management.
  • Customer and stakeholder management skills.

No worries! Airbus supports your personal growth with custom development solutions.

Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.

Please let us know if you need us to make any reasonable adjustments for the selection process – you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Operations Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

3DEXperience Domain lead on Customer Support & Services in Bristol employer: Airbus

Airbus Operations Limited is an exceptional employer, offering a dynamic work environment in Filton that prioritises employee well-being and professional growth. With competitive financial rewards, flexible working arrangements, and a strong commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The company also provides extensive development opportunities, including access to over 10,000 E-learning courses and international mobility, making it an ideal place for those seeking meaningful and rewarding careers in the aerospace industry.
Airbus

Contact Detail:

Airbus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 3DEXperience Domain lead on Customer Support & Services in Bristol

✨Tip Number 1

Network like a pro! Reach out to current employees at Airbus or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching Airbus's latest projects and initiatives. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.

✨Tip Number 3

Practice your STAR technique for answering behavioural questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your skills and experiences.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you fresh in their minds and show your enthusiasm for the role.

We think you need these skills to ace 3DEXperience Domain lead on Customer Support & Services in Bristol

Functional Architecture
Project Management
Solution Engineering
Product Lifecycle Management (PLM)
Manufacturing Engineering
Shop Floor Execution
Industrial Modelling and Simulation
Configuration Management
Quality Management
IT Tools Customising and Architecture
Customer Management
Stakeholder Management
Agile Methodologies (SAFe)
Process Improvement
Innovation Driving

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of 3DEXperience Domain Lead. Highlight relevant experience in functional architecture and project management, and don’t forget to showcase your knowledge in Manufacturing and Support Services.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects or experiences that align with the job description and show us your passion for the industry.

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past work to illustrate how you’ve successfully led projects or driven improvements. This will help us see how you can contribute to our team.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Airbus

✨Know Your Stuff

Make sure you understand the 3DEXPERIENCE platform and its applications in Customer Support & Services. Brush up on your knowledge of Product Lifecycle Management (PLM) and how it aligns with Airbus's goals. This will show that you're not just interested in the role, but that you’re genuinely invested in the company’s mission.

✨Showcase Your Experience

Prepare to discuss your previous roles in functional architecture, project management, or solution engineering. Use specific examples to illustrate how you've led projects from start to finish and delivered results. This will help the interviewers see how your background fits into their needs.

✨Ask Smart Questions

Come prepared with insightful questions about the team dynamics, the challenges they face in implementing new IT solutions, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

✨Be Ready for Collaboration

Since the role involves working with various stakeholders and managing task forces, be ready to discuss your experience in collaboration and stakeholder management. Highlight any instances where you’ve successfully navigated complex team dynamics or resolved conflicts to achieve a common goal.

3DEXperience Domain lead on Customer Support & Services in Bristol
Airbus
Location: Bristol

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