3DX Solution Architect - Customer Support & Services

3DX Solution Architect - Customer Support & Services

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
Airbus

At a Glance

  • Tasks: Join a dynamic team to transform business needs into innovative IT solutions.
  • Company: Airbus, a leader in aerospace with a commitment to diversity and inclusion.
  • Benefits: Competitive salary, flexible hours, personal development plans, and wellbeing support.
  • Other info: Enjoy a hybrid work model and excellent career growth opportunities.
  • Why this job: Make a real impact in a cutting-edge environment while developing your skills.
  • Qualifications: Experience in functional architecture and project management; engineering degree preferred.

The predicted salary is between 60000 - 75000 £ per year.

SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check).

LOCATION: Site (60% of your working week must be office based)

TYPE: Full time

Benefits

  • Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping and much more
  • Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working
  • Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E‑learning courses, internal mobility including international opportunities
  • Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle‑to‑work scheme, on‑site canteen and coffee shop
  • Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave
  • Inclusive Environment: Wellbeing room, Multi‑faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)

Responsibilities

  • Participate in the End‑to‑End PLM Portfolio within the Scaled Agile Framework (SAFe) and contribute significantly to the elaboration of the Portfolio Roadmap.
  • Translate business needs into functional and non‑functional IT requirements while proactively identifying opportunities for business transformation and technology‑enabled improvements.
  • Balance technological opportunities with business process requirements to deliver framing designs and solution guidance in strict alignment with Enterprise Architecture guidelines.
  • Conduct in-depth discovery meetings to capture complex operational objectives and identify business process improvements compliant with the Digital strategy.
  • Produce comprehensive documentation of current challenges and future benefits, developing required specification documents for review with stakeholders and Product teams.
  • Serve as the liaison between Product Management and technical resources across all phases of the application development life cycle, including research, design, testing, and implementation.

Qualifications

  • Proof of experience in functional architecture, project management, solution engineering or another relevant field.
  • Customer and stakeholder management skills.
  • Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management.
  • Ability to lead a project from start to finish and deliver results.
  • Ideal knowledge in Design, Manufacturing, Support and Services, or domains such as Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock‑Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair.
  • Bachelor's or master's degree in engineering or equivalent.

EEO Statement

Airbus is, and always has been, committed to equal opportunities for all. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

3DX Solution Architect - Customer Support & Services employer: Airbus

Airbus is an exceptional employer, offering a dynamic work environment in the aerospace sector where innovation meets collaboration. With a strong focus on personal development through tailored plans and access to extensive e-learning resources, employees are empowered to grow their careers while enjoying a healthy work-life balance with flexible hours and generous benefits. The inclusive culture fosters diversity and well-being, making Airbus a rewarding place to contribute to cutting-edge technology and meaningful projects.

Airbus

Contact Details:

Airbus Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 3DX Solution Architect - Customer Support & Services

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Airbus values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Airbus might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Airbus!

Direct Apply to Airbus

Let's not forget to apply directly through the Airbus website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace 3DX Solution Architect - Customer Support & Services

Functional Architecture
Project Management
Solution Engineering
Customer Management
Stakeholder Management
IT Tools Customising
Business Process Improvement

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Airbus.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Airbus. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Airbus

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.