Receptionist in Oxford

Location: London Oxford Airport, Kidlington, Oxfordshire, OX5 1QZ

Hours: 40 hours per week, Monday to Friday, 8.00am-5.00pm, with one hour for lunch

Contract: Temporary/Contract - 2 Weeks

Working arrangement: On-site

Reporting to: PA to the Managing Director

Be the welcoming face of Airbus Helicopters UK and help create an excellent first impression for every visitor and caller. Guidant Global is recruiting a professional and customer-focused Receptionist to join Airbus Helicopters UK at its Oxford Airport site. This is an excellent opportunity to work at the heart of a busy corporate environment, supporting visitors, customers and colleagues while helping the reception area operate safely and efficiently.

What You'll Be Doing:

• Welcoming visitors and providing a professional, courteous first point of contact
• Booking visitors in and ensuring the appropriate security procedures are followed
• Answering, screening, logging and directing telephone calls effectively
• Taking and relaying messages, including announcements and fire alerts via the Tannoy system
• Providing accurate information to callers where appropriate
• Responding to enquiries from customers and members of the public confidently and politely
• Providing general administrative and clerical support
• Receiving and sorting incoming and outgoing post and deliveries
• Franking outgoing post
• Keeping the reception area tidy, organised and presentable

What We're Looking For:

Essential:

• A good standard of education, with a minimum of A-levels or an equivalent qualification
• Fluent written and spoken English
• Experience working within a corporate environment
• Previous administrative or clerical experience
• Knowledge of customer service principles and practices
• Experience using Google Workspace and internet or intranet systems
• Clear and confident communication skills at all levels
• Strong organisational and planning skills
• A professional, courteous and customer-focused approach
• Awareness of data protection, privacy, confidentiality and security requirements
• Excellent attention to detail and a methodical approach to tasks
• The initiative to respond appropriately to a variety of callers and situations
• Reliability, dependability and excellent timekeeping
• The ability to remain calm and effective when working under pressure

Desirable:

• The ability to communicate in French
• An appreciation of Airbus Helicopters' products and services

Why Join?

This role offers the opportunity to become an important part of the day-to-day operation of a leading aerospace organisation. You will gain valuable exposure to a professional corporate environment while developing your customer service, communication and administrative experience within the aviation sector. You will work in a varied front-of-house role where professionalism, initiative and attention to detail are genuinely valued.

Inclusive Recruitment:

Guidant Global and Airbus are committed to creating an inclusive working environment and building a diverse workforce. Applications are welcomed from people of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know. We will be happy to discuss how we can support you.

Ready to Apply?

If you are professional, dependable and passionate about delivering excellent customer service, apply today to join Airbus Helicopters UK as a Receptionist.