IT Solution Architect (w/m/d) Customer Relations

IT Solution Architect (w/m/d) Customer Relations

Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
Airbus Operations Limited

At a Glance

  • Tasks: Architect innovative IT solutions for customer relations and enhance digital transformation.
  • Company: Join Airbus, a leader in aerospace innovation and sustainability.
  • Benefits: Enjoy competitive salary, flexible hours, and extensive personal development opportunities.
  • Other info: Flexible working arrangements and a commitment to diversity and inclusion.
  • Why this job: Be part of the digital revolution in aviation and make a real impact.
  • Qualifications: Experience in functional architecture and project management is essential.

The predicted salary is between 60000 - 75000 £ per year.

SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check).

LOCATION: Site (60% of your working week must be office based)

TYPE: Full time

WHAT'S IN IT FOR YOU

  • Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more
  • Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working
  • Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
  • Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop
  • Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave
  • Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity)

Our world is changing. And so are we. From our commitment to zero-carbon flight (#ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So what's your next change?

Joining this team means stepping into the heart of Airbus's digital revolution, where you will directly contribute to DDMS (Digital Design, Manufacturing and Services) and the "One PLM" initiative. As a 3DEXperience Solution Architect (PLM), you aren't just managing data; you are architecting the integrated Digital Mock-Up (iDMU) - a single, collaborative virtual representation of both the aircraft and its industrial production lines. This is a rare opportunity to work at the intersection of Manufacturing Engineering and Customer Services, utilising the 3DEXPERIENCE platform to harmonise how Airbus designs, builds, and supports its fleet on a global scale.

What makes this role truly compelling is the sheer breadth of its impact within the Information Management (IM) function. You will be part of a forward-thinking "Process & Resources" product team that bridges the gap between visionary design and physical delivery, ensuring that sustainable IT solutions like Skywise are deeply integrated into the aircraft's lifecycle. By connecting thousands of worldwide end-users and fostering a "smarter, safer" aerospace ecosystem, you will play a pivotal role in defining the future of aviation technology and industrial efficiency within a high-stakes, innovative environment.

HOW YOU WILL CONTRIBUTE TO THE TEAM

  • Portfolio Roadmap and Agile Contribution: Participate in the End-to-End PLM Portfolio within the Scaled Agile Framework (SAFe) and contribute significantly to the elaboration of the Portfolio Roadmap.
  • Requirement Translation and Business Transformation: Translate business needs into functional and non-functional IT requirements while proactively identifying opportunities for business transformation and technology-enabled improvements.
  • Strategic Framing and Design Alignment: Balance technological opportunities with business process requirements to deliver framing designs and solution guidance in strict alignment with Enterprise Architecture guidelines.
  • Discovery and Process Optimization: Conduct in-depth discovery meetings to capture complex operational objectives and identify business process improvements compliant with the Digital strategy.
  • Technical Specification and Documentation: Produce comprehensive documentation of current challenges and future benefits, developing required specification documents for review with stakeholders and Product teams.
  • Lifecycle Management and Liaison: Serve as the liaison between Product Management and technical resources across all phases of the application development life cycle, including research, design, testing, and implementation.

ABOUT YOU:

  • Proof of experience in functional architecture, project management, solution engineering or another relevant field.
  • Customer and stakeholder management skills.
  • Knowledge of IT tools customizing and architecture, IT and business strategy alignment, IT product design and product development, IT business change management.
  • Ability to lead a project from start to finish and deliver results.
  • Ideally, knowledge in the field of Design, Manufacturing, Support and Services, or in the following domains: Manufacturing Engineering, Shop Floor Execution, Industrial Modelling and Simulation, Configuration Management, Quality, Configured Digital Mock-Up (DMU), Product Lifecycle Management, Engineering IS, Architecture, Maintenance and Repair.
  • Bachelor's or master's degree in engineering or equivalent.

Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions.

Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.

Please let us know if you need us to make any reasonable adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Operations Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

IT Solution Architect (w/m/d) Customer Relations employer: Airbus Operations Limited

Airbus Operations Limited is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside a comprehensive benefits package including flexible working hours, personal development opportunities, and a strong commitment to diversity and inclusion. Located in a dynamic environment, employees are encouraged to engage in meaningful projects that contribute to the future of aviation technology while enjoying a supportive work culture that values innovation and collaboration.

Airbus Operations Limited

Contact Details:

Airbus Operations Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Solution Architect (w/m/d) Customer Relations

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Airbus Operations Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Airbus Operations Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Airbus Operations Limited!

Direct Apply to Airbus Operations Limited

Let's not forget to apply directly through the Airbus Operations Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace IT Solution Architect (w/m/d) Customer Relations

Functional Architecture
Project Management
Solution Engineering
Customer Management
Stakeholder Management
IT Tools Customising
Business Strategy Alignment

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Airbus Operations Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Airbus Operations Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Airbus Operations Limited

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.