At a Glance
- Tasks: Lead the design of innovative service models and engage with customers throughout the process.
- Company: Join Airbus, a leader in defence and space with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive salary, profit share, flexible working, and extensive personal development opportunities.
- Other info: Hybrid working options available, fostering a balance between work and life.
- Why this job: Make a real impact in a dynamic environment while developing your skills and career.
- Qualifications: Experience in service design and strong communication skills are essential.
The predicted salary is between 54000 - 66000 £ per year.
SECURITY CLEARANCE: Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
LOCATION: Chippenham, Wiltshire, Portsmouth or Stevenage (with some hybrid working available subject to our Hybrid Working Policy)
TYPE: Full time
WHAT'S IN IT FOR YOU
- Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more
- Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements)
- Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
HOW YOU WILL CONTRIBUTE TO THE TEAM
- Design Leadership: Act as a Managed Service design expert, driving the development of the overarching Service Model in line with secure by design principles and providing feedback for continual improvement.
- Stakeholder Interface: Serve as the primary customer and business interface from the initial sales campaign through to service implementation and transition.
As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and our Talent Acquisition team will contact you.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company: AIRBUS Defence and Space Limited
Employment Type: Permanent
Experience Level: Professional
Job Family: Customer Account and Service Management
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Summary
Location: Chippenham Area
Type: Full time
Service Architect employer: Airbus Defence and Space
Airbus Defence and Space in Portsmouth is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to cutting-edge projects in the aerospace sector. With a commitment to employee well-being and a supportive team environment, Airbus provides a rewarding workplace for those looking to make a meaningful impact in their careers.
