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- Tasks: Lead and develop technical training for cutting-edge satellite communications.
- Company: Join Airbus Defence & Space, a leader in innovation and inclusivity.
- Benefits: Enjoy competitive salary, flexible hours, and extensive personal development opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in the space industry while enjoying work-life balance.
- Qualifications: Experience in technical training and team leadership required.
The predicted salary is between 50000 - 60000 £ per year.
Security Clearance: Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
Location: Portsmouth or Chippenham, Wiltshire (with some hybrid working available subject to our Hybrid Working Policy).
Type: Full time.
What's In It For You
- Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax‑free technology scheme, discounted shopping and much more.
- Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons.
- Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ e‑learning courses, internal mobility including international opportunities.
- Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health/dental insurance/eye tests, cycle‑to‑work scheme.
- Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving.
- Inclusive Environment: Wellbeing room, Multi‑faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity).
Position Summary
We are looking for a Customer Training Manager to join our team at Airbus Defence & Space, Portsmouth. Reporting directly to the Head of Logistics, ILS and Training you will be responsible for establishing and managing technical communication training services for Space Digital and ensure that training products and services are delivered on time, within budget, and in alignment with customer and user requirements.
Responsibilities
- Conduct Training Needs Analysis (TNA) to identify gaps and develop effective training solutions.
- Develop and deliver training courses for new equipment and services provided by Space Digital.
- Manage technical training instructors and support staff, ensuring high‑quality training delivery.
- Collaborate with internal teams (Bid Management, Product Development, Engineering) to gather necessary information for training development.
- Conduct training assurance activities and evaluations to measure effectiveness against performance standards.
Qualifications
- Experience in developing and delivering technical training within satellite communications.
- Experience conducting Training Needs Analysis.
- Knowledge of JSP 882.
- Experience leading a training team, including resource and workload management.
Additional Support & Flexibility
Many of our staff work flexibly in many different ways, including part‑time. Please talk to us at the interview about the flexibility you need and we will do our best to accommodate your request.
As a Disability Confident Employer, Airbus UK offers an interview to any applicant who considers themselves to have a disability or long‑term condition and meets the minimum criteria of the role. To opt in, just select the option during your application submission and our Talent Acquisition team will contact you.
Compliance
This job requires an awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company Information
Airbus Defence and Space Limited – Permanent, Professional level, Training support & services.
EEO Statement
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and has always been, committed to equal opportunities for all. We will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported.
Locations
Customer Training Manager in Hampshire, Portsmouth employer: Airbus Defence and Space
Contact Detail:
Airbus Defence and Space Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Manager in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Airbus Defence & Space on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in with our inclusive environment, so think about how your experiences align with our mission and values.
✨Tip Number 3
Show off your skills during the interview! Bring examples of your past training projects and how you conducted Training Needs Analysis. We love seeing real-world applications of your expertise.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Training Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Training Manager role. Highlight your experience in technical training and any relevant qualifications that align with the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences, especially those related to training needs analysis and managing training teams. This helps us understand how you can contribute to our success.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Airbus Defence and Space
✨Know Your Stuff
Make sure you brush up on your knowledge of satellite communications and the specific training needs for the role. Familiarise yourself with JSP 882 and be ready to discuss how you've applied this in past experiences.
✨Showcase Your Leadership Skills
As a Customer Training Manager, you'll need to lead a team. Prepare examples of how you've successfully managed training teams before, focusing on resource management and delivering high-quality training.
✨Understand the Company Culture
Research Airbus Defence & Space and their commitment to diversity and inclusion. Be prepared to discuss how you can contribute to an inclusive environment and align with their values during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, such as how they measure training effectiveness or what challenges the team currently faces. This shows your genuine interest and helps you assess if the company is the right fit for you.