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For Companies At a Glance
- Tasks: Manage client accounts and resolve queries while ensuring smooth logistics operations.
- Company: Join a dynamic team at Airbox Fulfilment, a leader in logistics and fulfilment.
- Benefits: Competitive salary, performance bonuses, discounts, mental health support, and private healthcare after three years.
- Why this job: Be part of a growing company and build lasting relationships with high-profile clients.
- Qualifications: Strong communication skills and previous experience in customer service or account management.
- Other info: Immediate start available with excellent opportunities for career progression.
The predicted salary is between 28800 - 48000 £ per year.
Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth. Airbox Fulfilment is growing, and we’re looking for a Client Account Manager to join our team! We work with a variety of high-profile brands, managing their logistics and fulfilment operations efficiently.
About The Role
We are looking for a motivated and reliable Account Manager who will provide a high level of customer support to the fulfilment clients they are responsible for. You will be tasked with resolving day‑to‑day queries, ensuring SLAs are met, and maintaining strong relationships with your clients. The key responsibilities of the role include:
- Resolving day‑to‑day queries that arise
- Ensuring all SLAs are adhered to
- Working closely with Warehouse Team Leaders to facilitate smooth running of accounts
- Managing inbound shipments and preparing the system for the goods in team to scan products into inventory
- Communicating with couriers for any issues that may arise
- Providing a high level of feedback to your clients to enhance their operations
- Building strong, lasting relationships with clients
What We Offer
- Competitive salary (Dependent on experience)
- 10% performance related bonus, paid in part every 6 months
- Discounts across a variety of stores
- 24/7 Mental Health Hotline
- Six paid‑for counselling sessions per year
- Phone access to trained nurses 24/7
- After three years of service, full private healthcare
- Immediate start available!
- Opportunities to progress within the business
What We’re Looking For
- MS Office skills, particularly Outlook and Excel
- Strong written and verbal communication skills
- Ability to build relationships with customers
- Previous experience in Customer Service or Account Management
- Methodical and organised working style
- Ideally previous knowledge of logistics/distribution
How To Apply
Please submit your CV and a covering letter explaining why you’re suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you!
No phone applications, please. We will review all applications and get back to shortlisted candidates quickly. Best of luck with your application!
Account Manager - 3PL in Leighton Buzzard employer: Airbox Fulfilment
Contact Detail:
Airbox Fulfilment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - 3PL in Leighton Buzzard
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Airbox Fulfilment. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its clients. Show us you understand our mission and how you can contribute to building strong relationships with our clients.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you’ll need to convey information clearly and build rapport. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Account Manager - 3PL in Leighton Buzzard
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant experience and explain why you're the perfect fit for the Account Manager role. We want to see your passion for customer service and how you can contribute to our mission.
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for!
Answer All Application Questions: When filling out the application, make sure to answer all the questions thoroughly. We can't stress this enough—if you skip any, your application might get rejected. Show us who you are and why you want to join our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our awesome team at Airbox Fulfilment!
How to prepare for a job interview at Airbox Fulfilment
✨Know Your Client
Before the interview, research Airbox Fulfilment and its clients. Understand their logistics and fulfilment operations, and think about how you can contribute to enhancing their services. This will show your genuine interest in the role and help you stand out.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively resolved client queries or built relationships in previous roles. Practise articulating these experiences clearly, as this will demonstrate your ability to maintain strong client connections.
✨Be Methodical and Organised
Highlight your methodical working style during the interview. Discuss how you manage multiple tasks, such as handling inbound shipments and ensuring SLAs are met. Providing specific examples of your organisational skills will reassure them that you can handle the demands of the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, growth opportunities, or specific challenges the company faces. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
