Operations Supervisor in London

Operations Supervisor in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise operations and ensure smooth running of facilities and customer service.
  • Company: Join the prestigious Royal College of Music, ranked No. 1 for Music and Performing Arts.
  • Benefits: Permanent, full-time role with a vibrant work environment and career growth.
  • Why this job: Be part of a world-leading institution and make a real impact on campus operations.
  • Qualifications: Experience in facilities management and strong leadership skills.
  • Other info: Dynamic team atmosphere with opportunities to engage in diverse activities.

The predicted salary is between 36000 - 60000 £ per year.

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for four successive years, while Music is a new subject introduced to the rankings in 2024.

The RCM is seeking an Operations Supervisor to join the diverse Estates & Facilities team at the College. The post-holder will provide fluid and efficient supervision of a range of Facilities, Front of House and Customer Service operations and relevant teams. The successful candidate will be capable of supporting every facet of the Estates department with day-to-day operations, including serving as building Duty Manager for the campus. The Operations Supervisor will respond to all emergencies in a professional, competent manner, ensuring the general security and safety of the College and its users.

This post is offered on a permanent, full-time basis and is immediately available.

Contact details: recruitment@rcm.ac.uk, 0207 591 4840 and 0207 591 4782, Royal College of Music, Prince Consort Road, London, SW7 2BS.

Operations Supervisor in London employer: Airborne Comrades Association

The Royal College of Music (RCM) is an exceptional employer, offering a vibrant work culture that celebrates diversity and creativity within the prestigious setting of London. Employees benefit from professional growth opportunities in a world-renowned institution, alongside a supportive team environment that prioritises collaboration and excellence in the arts. With a commitment to employee well-being and development, RCM stands out as a meaningful place to build a rewarding career in the performing arts sector.
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Contact Detail:

Airborne Comrades Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Supervisor in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the Royal College of Music on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.

✨Tip Number 2

Prepare for the interview by researching the college's values and recent projects. We want to show that we’re not just interested in the job, but also in being part of their mission and culture.

✨Tip Number 3

Practice common interview questions related to operations and customer service. We can even do mock interviews with friends to boost our confidence and refine our answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the RCM team.

We think you need these skills to ace Operations Supervisor in London

Supervision Skills
Customer Service
Emergency Response
Building Management
Security Awareness
Team Coordination
Operational Efficiency
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Supervisor role. Highlight relevant experience in facilities management and customer service, and don’t forget to showcase any leadership skills you have!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at the Royal College of Music and how your skills align with the job description. Keep it engaging and personal.

Showcase Your Problem-Solving Skills: As an Operations Supervisor, you'll need to handle emergencies and ensure safety. In your application, share examples of how you've successfully managed challenges in previous roles. We love a good story!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Airborne Comrades Association

✨Know Your Stuff

Make sure you understand the role of an Operations Supervisor inside out. Familiarise yourself with the RCM's facilities and customer service operations. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Prepare specific examples from your past roles that demonstrate your ability to manage operations, handle emergencies, and lead teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready about the Estates & Facilities team or the challenges they face. This shows that you’re engaged and thinking critically about how you can contribute to their success.

✨Stay Calm Under Pressure

As an Operations Supervisor, you'll need to handle emergencies effectively. During the interview, practice staying calm and composed, even when faced with tricky questions. This will demonstrate your ability to manage stress and maintain professionalism.

Operations Supervisor in London
Airborne Comrades Association
Location: London
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