Legacies and Appeals Manager

Legacies and Appeals Manager

Full-Time 42000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead fundraising efforts and build relationships with donors to support Wigmore Hall.
  • Company: Join the iconic Wigmore Hall, a hub for exceptional music and community engagement.
  • Benefits: Enjoy 22 days of annual leave, private health insurance, and hybrid working options.
  • Other info: Be part of a passionate team celebrating 125 years of musical excellence.
  • Why this job: Make a real impact in the arts while advancing your career in fundraising.
  • Qualifications: Experience in individual fundraising and excellent communication skills are essential.

The predicted salary is between 42000 - 42000 £ per year.

Salary: £42,000

Contract type: Permanent. While this role is advertised as full-time, we are open to discussing part-time arrangements for the right candidate.

Responsible to: Artistic and Executive Director, Wigmore Hall

Directly responsible to: Head of Development and Marketing

Works closely with: Head of Membership and Appeals

Benefits: 22 days’ annual leave plus bank holidays; Access to private health insurance (after 6 months); Access to the Employee Assistance Programme; Training and development opportunities; Hybrid working

About the Role

As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director’s Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results‑driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships. You'll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall’s continued success and growth, whilst advancing your career in fundraising.

Main Duties and Responsibilities

  • Legacies
    • Lead the implementation of Wigmore Hall’s legacy giving strategy aligned with overall fundraising priorities.
    • Engage and steward legacy pledgers, managing their relationship with Wigmore Hall.
    • Manage relationships with legators’ families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately.
    • Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall.
    • Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events.
    • Work with Marketing and Publications departments to develop new materials to promote legacy giving.
    • Manage ‘in memory’ giving.
    • Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their Will.
    • Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate.
    • Be conversant with legacy law, Inheritance Tax rules and sector developments.
  • Applies
    • Shape and deliver compelling individual giving campaigns and appeals, including the Hall’s Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support.
    • Take ownership of appeals activity end-to-end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets.
    • Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach as well as grow and diversify the supporter base.
    • Monitor and evaluate campaign performance, improving engagement and maximising income over time.
  • Communication and Reporting
    • Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt.
    • Ensure accurate and up-to-date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura).
    • Produce regular reports on legacy and individual giving activity, income and pipeline.
    • Oversee legacy income forecasting and contribute to reporting as required.
    • Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator’s Code of Practice.

Person Specification

  • A proactive, confident, and personable approach to building relationships and securing new financial support.
  • Experience in face‑to‑face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals.
  • Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels.
  • Strong attention to detail and the ability to create tailored, strategic plans.
  • A passion for fundraising and a commitment to delivering exceptional donor experiences.
  • Experience using CRM systems (ideally Tessitura) to manage donor data and track progress.
  • High standard of computer literacy.
  • Positive team player with a willingness to collaborate and a professional, solution‑focused attitude.
  • Accountable for own responsibilities.

Employment Conditions

Working hours are Monday – Friday, 10am – 6pm. Evening and weekend work will be required with time off in lieu given.

Application closing date: 9am on Monday 8 June 2026

Interview date: Monday 15 June 2026

About Wigmore Hall

Wigmore Hall, one of the world’s great concert halls, specialises in chamber and instrumental music, early music and song. With a musical history stretching back to 1901, Wigmore Hall is today livelier than ever, offering music making of outstanding quality and a wide range of events in the community. Wigmore Hall’s focus is on great musical works, best experienced with a powerful sense of immediacy. The repertoire extends from the Renaissance to contemporary jazz and new commissions from today’s most exciting composers. Since 2005, the Hall has grown attendance across its entire programme by over 60 per cent. All in all, it now presents around 500 concerts every year, selling a total of 200,000 tickets, and stages as many Learning events.

Contact Details: marketing@wigmore-hall.org.uk

Visit website to apply

Legacies and Appeals Manager employer: Airborne Comrades Association

Wigmore Hall is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration in the heart of London. With a commitment to employee growth through training opportunities and a supportive environment, staff enjoy a healthy work-life balance with flexible working arrangements and generous benefits, including private health insurance and 22 days of annual leave. Joining Wigmore Hall means being part of a prestigious institution dedicated to musical excellence, where your contributions directly impact the arts community and help shape the future of fundraising.

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Contact Details:

Airborne Comrades Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Legacies and Appeals Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the fundraising world. Attend events, join relevant groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching Wigmore Hall and its fundraising initiatives. Show us you’re passionate about our mission and have ideas on how to enhance our legacy giving strategy. Tailor your responses to highlight your experience in individual giving and relationship building.

Tip Number 3

Practice your pitch! Be ready to discuss your past successes in fundraising and how you can contribute to our goals. We want to see your enthusiasm and strategic thinking when it comes to acquiring new donors and managing appeals.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to connect.

We think you need these skills to ace Legacies and Appeals Manager

Fundraising Strategy Development
Relationship Management
Legacy Giving Knowledge
Individual Giving Campaigns
Communication Skills
CRM System Proficiency (Tessitura)
Data Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Legacies and Appeals Manager role. Highlight your experience in individual giving and relationship building, as these are key aspects of the job. We want to see how your skills align with our mission at Wigmore Hall!

Show Your Passion:Let your enthusiasm for fundraising shine through in your application. Share any relevant experiences that demonstrate your commitment to making a difference and your love for the arts. We’re looking for someone who’s not just qualified but genuinely excited about the role!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where appropriate and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining us at Wigmore Hall. We can’t wait to hear from you!

How to prepare for a job interview at Airborne Comrades Association

Know Your Fundraising Stuff

Make sure you brush up on your knowledge of legacy giving and individual fundraising strategies. Wigmore Hall is looking for someone who can hit the ground running, so be prepared to discuss your previous successes in acquiring new donors and managing appeals.

Show Your People Skills

This role is all about building relationships, so be ready to demonstrate your interpersonal skills. Think of examples where you've successfully engaged with donors or stakeholders, and how you’ve nurtured those relationships over time.

Be Data Savvy

Familiarise yourself with CRM systems, especially Tessitura if possible. Be prepared to talk about how you’ve used data to track donor engagement and campaign performance in the past. This will show that you can manage records effectively and contribute to reporting.

Bring Your Passion

Wigmore Hall wants someone who is genuinely passionate about fundraising. Share your enthusiasm for the arts and how it drives your commitment to securing financial support. A positive attitude can go a long way in making a great impression!