The CBSO is looking for a friendly, organised, and proactive person to join our newly formed Audiences and Memberships team. This is a varied role sitting at the heart of how we look after our audiences and members – bringing together customer service, membership communications, and concert support into a single brief.
You’ll be the day-to-day point of contact for our audiences and members across multiple channels: answering queries, sending communications, and being a familiar face at concerts. The Audiences and Memberships Officer handles the administrative side of membership (renewals, records, and fulfilment) which means this role is focused on the outward-facing, communicative work that makes members and audiences feel genuinely looked after.
Attention to detail and a warm, professional manner are equally important here. This role will require regular evening and occasional weekend work.
Contact details
hdunster@cbso.co.uk
01216166515
CBSO Centre
Berkley Street
Birmingham
B1 2LF
Related information
- Download Audience Memberships Officer Sept 2026
The next ABO conference will take place in Birmingham from 3-5 February 2027 .
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Audiences & Memberships Officer in Birmingham employer: Airborne Comrades Association
The London Philharmonic Orchestra is an outstanding employer, offering a unique opportunity to lead a prestigious cultural institution at a pivotal time in its history. With a commitment to fostering a collaborative and innovative work environment, employees benefit from professional growth opportunities, a supportive team culture, and the chance to make a meaningful impact on the arts community. Located in the vibrant city of London, the orchestra provides a dynamic setting for those passionate about music and cultural leadership.
Contact Details:
Airborne Comrades Association Recruitment Team
