At a Glance
- Tasks: Drive supply growth for Airbnb Luxe by acquiring new listings and building host relationships.
- Company: Join Airbnb, a global leader in unique stays and experiences.
- Benefits: Competitive salary, bonuses, equity, and travel credits await you.
- Other info: Opportunity for career growth and collaboration across diverse teams.
- Why this job: Make a real impact in the luxury travel space while working with a dynamic team.
- Qualifications: 6+ years in sales or account management, ideally in luxury travel or real estate.
The predicted salary is between 72000 - 85000 £ per year.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Difference You Will Make
As a Luxe Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross‑functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day‑to‑day excellence – you'll be equally comfortable prospecting net‑new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.
A Typical Day
- Supply Acquisition & Pipeline Development
- Lead net‑new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals.
- Prospect and identify high‑quality homes through external research, networking, and partnerships with luxury realty professionals, property managers, and operators.
- Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.
- Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in‑person — tailored to the luxury audience.
- Market Development & Launches
- Own new market launches end‑to‑end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post‑launch performance monitoring.
- Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
- Build and maintain localized pitches that resonate with luxury homeowners and realty professionals in your region.
- Host Account Management & Optimization
- Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
- Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data‑driven recommendations.
- Support onboarding of new listings for assigned hosts, ensuring a seamless experience.
- Design and deploy strategies to manage and optimize long‑tail hosts across your markets.
- Improve listing bookability through performance analysis and targeted host education.
- Cross‑Functional Collaboration & Escalations
- Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives.
- Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility.
- Cascade host feedback to relevant stakeholders to inform product and policy decisions.
- Educate hosts on significant product updates, policy changes, and platform best practices.
Experience
- 6+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate.
- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast‑paced, metrics‑driven environment.
- Experience working cross‑functionally across teams to influence change and drive results.
- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.
Skills & Competencies
- Strong executive presence with the ability to build credibility and influence senior decision‑makers both internally and within the luxury industry.
- Excellent negotiation skills and the ability to close complex, high‑value partnerships.
- Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy.
- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host‑facing correspondence.
- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.
- Comfortable operating with ambiguity and adapting quickly in an ever‑evolving environment.
Mindset
- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.
- A consultative, relationship‑first approach — you build trust before you close deals.
- Proactive, solutions‑oriented, and self‑directed; you don't wait for problems to elevate.
- Collaborative by nature — you understand that success in this role is a team sport.
Location Specific Requirements
This role requires proximity to the UK Market, with the ability to travel up to 50% of the year into markets across Europe and the Middle East and for team offsites. English Proficiency Required, Arabic Preferred.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively‑led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care Of You
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range: £72,000—£85,000 GBP.
Senior Market Manager, Luxe employer: Airbnb
Airbnb is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to drive innovation in the luxury travel sector. With a strong commitment to employee growth, you will have access to unique opportunities for professional development and collaboration across diverse teams. Located in the UK, this role offers the chance to engage with vibrant markets across Europe and the Middle East, all while enjoying competitive compensation and benefits, including Employee Travel Credits.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Market Manager, Luxe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury real estate and travel scene. Attend events, join online forums, and don’t be shy about reaching out to potential hosts or industry professionals on LinkedIn.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential hosts, make sure to highlight your knowledge of the local market and what makes Airbnb Luxe stand out. Tailor your pitch to resonate with their needs and desires.
✨Tip Number 3
Follow up like a champ! After your initial conversations, send a quick email or message to thank them for their time and reiterate your excitement about working together. A little persistence can go a long way in building those relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Airbnb Luxe team and ready to dive into this exciting role.
We think you need these skills to ace Senior Market Manager, Luxe
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury travel and real estate shine through. We want to see that you understand the Luxe market and can connect with high-end hosts. Make it personal and relatable!
Tailor Your Experience:Don’t just list your past jobs; show us how your experience aligns with the role of a Luxe Market Manager. Highlight specific achievements in sales or account management that demonstrate your ability to drive growth and build relationships.
Be Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon unless it’s relevant to the luxury market. Remember, we want to understand your value quickly and easily.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to track your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Airbnb
✨Know Your Luxe Market
Before the interview, dive deep into the luxury real estate and travel landscape. Familiarise yourself with current trends, desirable neighbourhoods, and what makes a property stand out in the Luxe segment. This knowledge will help you articulate how you can drive supply growth effectively.
✨Master Your Pitch
Practice your pitch for Airbnb Luxe's value proposition. Tailor it to resonate with luxury homeowners and realty professionals. Be ready to showcase your exceptional communication skills, as you'll need to impress both in writing and verbally during the interview.
✨Showcase Your Relationship-First Approach
Prepare examples that highlight your consultative approach to building relationships. Discuss how you've successfully managed accounts or partnerships in the past, focusing on trust-building and collaboration, which are key to succeeding in this role.
✨Be Ready for Cross-Functional Scenarios
Think of instances where you've worked across teams to influence change. Be prepared to discuss how you navigated challenges and collaborated with different departments. This will demonstrate your ability to act as an effective liaison, a crucial aspect of the Luxe Market Manager role.
