Senior Enterprise Account Manager
Senior Enterprise Account Manager

Senior Enterprise Account Manager

Full-Time 60000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive new Enterprise partnerships and optimise hotel group collaborations.
  • Company: Join Airbnb's dynamic Hotels team, leading the charge in hotel sector expansion.
  • Benefits: Competitive salary, bonuses, equity, and travel credits await you.
  • Why this job: Make a real impact on the future of travel and hospitality.
  • Qualifications: 8+ years in Enterprise Account Management with strong negotiation skills.
  • Other info: Embrace a culture of inclusion and innovation at Airbnb.

The predicted salary is between 60000 - 75000 £ per year.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make

As a Senior Enterprise Account Manager, your primary focus will be to drive new Enterprise acquisition and successfully onboard and optimize partnerships with regional or global hotel groups. Your focus will be to enhance Airbnb's market presence through collaboration with other teams, leveraging your expertise in your regional market and enterprise account partnerships. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and partner success. This includes developing acquisition strategies, generating and converting Hotel Group leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, regionalized or global supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day

  • Own the end-to-end lifecycle of newly acquired Enterprise partnerships, from lead to successful optimization.
  • Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb and HotelTonight as a top strategic partner across all distribution channels.
  • Through the creation of mutual account plans with your partners you will deliver Objectives and KPIs that support the goals of Airbnb and our Enterprise Partners.
  • Negotiate agreements with Enterprise partners to unlock new opportunities for both parties and promote long term mutual success.
  • Leverage data to make decisions and design projects to best expand and enhance availability and revenue through existing partnerships.
  • Monitor & analyze over/underperformance, market trends, growth opportunities or anomalies and regularly communicate performance to Executives leveraging available production data and global market insight.
  • Work with partners to ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.
  • Develop close working relationships with key internal teams and individuals to ensure that they provide appropriate levels of support to these key partnerships and key enhancements are made to unlock revenue for the business.
  • Conduct regular business reviews, formal presentations for internal and external purposes.
  • Work cross-functionally to execute changes at scale while collaborating with Market Management as a subject matter expert in Enterprise accounts to drive local property performance.
  • Proactively contribute to the development and standardization of Enterprise team processes, playbooks, and best practices across the global function.

Your Expertise

  • 8+ years of Enterprise/Strategic Partnerships Account Management experience.
  • Proven track record of executing on strategic priorities.
  • Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs.
  • Exceptional negotiation skills with a proven ability to structure and close high-value, complex deals that establish long-term, strategic partnerships.
  • Comfortable performing data analysis and making decisions based on the results.
  • Ability to balance time spent between strategic initiatives and operations while diving into the details when necessary.
  • Experience developing and selling complex business solutions at the C-Suite level.
  • Strong executive presence and the ability to effectively influence top leaders internally and within the industry.
  • Have a passion for redefining travel, Airbnb, and being the best.
  • Proactive self-starter able to prioritize and manage work autonomously.
  • Excellent verbal/written communication and presentation skills.
  • Ability to travel at least 40% of the time.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We’ll Take Care Of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

France Annual Pay Range €74.000—€93.000 EUR

Germany Annual Pay Range €84.000—€105.000 EUR

United Kingdom Annual Pay Range $70,000—$85,000 USD

Senior Enterprise Account Manager employer: Airbnb

Airbnb is an exceptional employer that fosters a vibrant and inclusive work culture, particularly within the dynamic Hotels team. Employees benefit from competitive compensation, comprehensive travel credits, and opportunities for professional growth while working collaboratively to redefine the hospitality experience. With a commitment to innovation and diversity, Airbnb empowers its team members to make a meaningful impact in the hotel sector, all while enjoying the entrepreneurial spirit of a global leader in travel.
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Contact Detail:

Airbnb Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Enterprise Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at Airbnb. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching Airbnb’s mission and values. Make sure you can articulate how your experience aligns with their goals. Practise common interview questions and think of examples that showcase your skills in account management and partnership development.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Senior Enterprise Account Manager position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from Airbnb. Let’s get you that dream job!

We think you need these skills to ace Senior Enterprise Account Manager

Enterprise Account Management
Strategic Partnerships
Negotiation Skills
Data Analysis
Project Management
Communication Skills
Presentation Skills
Market Analysis
Relationship Management
Problem-Solving Skills
Collaboration
Autonomous Work
Executive Presence
Sales Strategy Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for Airbnb and the travel industry shine through. We want to see how your passion aligns with our mission of redefining travel and creating authentic connections.

Tailor Your Experience: Make sure to highlight your relevant experience in Enterprise Account Management. We’re looking for specific examples that demonstrate your ability to drive partnerships and negotiate complex deals, so don’t hold back!

Be Data-Driven: Since data analysis is key in this role, include any experiences where you’ve used data to make decisions or drive results. We love seeing how you leverage insights to enhance partnerships and market presence.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Airbnb

✨Know Your Numbers

As a Senior Enterprise Account Manager, you'll need to demonstrate your ability to analyse data and make informed decisions. Brush up on key metrics related to partnerships and market trends in the hotel sector. Be ready to discuss how you've used data to drive success in previous roles.

✨Showcase Your Negotiation Skills

Negotiation is a big part of this role, so prepare examples of complex deals you've successfully structured and closed. Highlight your approach to creating win-win scenarios for all parties involved, as this will resonate well with the interviewers.

✨Understand Airbnb's Mission

Familiarise yourself with Airbnb's values and mission, especially how they relate to the hotel sector. Be prepared to discuss how you can contribute to enhancing Airbnb's market presence and driving value for both guests and hotel partners.

✨Prepare for Cross-Functional Collaboration

This role requires working closely with various teams. Think of examples where you've successfully collaborated across departments to achieve common goals. Emphasise your ability to build relationships and communicate effectively with different stakeholders.

Senior Enterprise Account Manager
Airbnb
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  • Senior Enterprise Account Manager

    Full-Time
    60000 - 75000 £ / year (est.)
  • A

    Airbnb

    5000+
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