At a Glance
- Tasks: Lead regulatory operations and develop scalable programs to ensure compliance across multiple jurisdictions.
- Company: Join Airbnb, a global leader in unique stays and experiences.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to innovation and engagement.
- Why this job: Make a real impact on Airbnb's growth while navigating complex regulatory landscapes.
- Qualifications: 10+ years in regulatory operations with strong team management skills.
The predicted salary is between 75600 - 92400 £ per year.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community you will join
The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth.
The difference you will make
As a Regulatory Operations Lead, you will bring specialized experience in regulatory operations, expertise in team management and the ability to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy.
You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions.
You will be responsible for driving the delivery of centrally run strategic programs, while also defining and executing localized strategies that play a key role in accelerating Airbnb's growth and retention efforts.
You should be comfortable developing operational programs and processes, have experience navigating complex regulatory environments, and possess a keen eye for quality/detail that inspires the teams and individuals you work with to exceed expectations.
A typical day
- Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
- Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
- Manage a high performing team of individuals responsible for strategy and regulatory operations.
- Translate emerging regulatory trends into actionable business strategies for senior leadership.
- Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions.
- Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies.
- Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
- Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation.
- Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
- Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
- Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation
Your expertise
- 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields.
- Strong team management skills and the ability to coach and mentor direct reports.
- Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
- Experience building scalable technical solutions and processes to mitigate regulatory risks.
- Experience designing and operationalizing regulatory workflows.
- Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences.
- Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes.
- Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible.
We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
All qualified individuals are encouraged to apply.
Regulatory Operations Lead in London employer: Airbnb
Airbnb is an exceptional employer that fosters a vibrant and inclusive work culture, encouraging creativity and collaboration among its employees. With a strong commitment to employee growth, the company offers numerous opportunities for professional development and international travel, making it an ideal place for those looking to make a meaningful impact in the marketing landscape of France, Benelux, and EMEA. Join us to be part of a dynamic team that values diverse perspectives and innovative ideas, all while connecting communities through unique travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Operations Lead in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Airbnb looking for candidates who are engaged and informed.
We think you need these skills to ace Regulatory Operations Lead in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Airbnb. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Airbnb
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Airbnb’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
