At a Glance
- Tasks: Craft engaging UX copy that resonates with diverse audiences across multiple markets.
- Company: Join Airbnb's innovative team dedicated to enhancing user experiences globally.
- Benefits: Competitive salary, bonuses, equity, and travel credits for employees.
- Other info: Collaborative environment with opportunities for mentorship and career growth.
- Why this job: Make a real impact by shaping localised products for users worldwide.
- Qualifications: 12+ years in UX writing with a passion for global diversity.
The predicted salary is between 80000 - 100000 £ per year.
The Community You Will Join
UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here.
The Difference You Will Make
The International team makes Airbnb’s products more local. You’ll deploy a deep and nuanced understanding of regional needs, cultural and linguistic norms, and regulatory environments to craft language and interfaces that resonate with local audiences. Working alongside the London-based team, you’ll support the design of country-specific features for key markets including Italy, Germany, Spain, France and the UK. You will collaborate with cross-regional partners such as country managers, localization experts, linguists and translators, researchers, product specialists, engineers, and data scientists to craft meaningful and inclusive products that empower guests and hosts around the world. This role is based in London (or within easy commuting distance).
A Typical Day
- Write clear and concise copy across multiple product touch-points
- Define and drive the UX Writing function within Global Markets, establishing workflows, partnerships, and standards for a newly forming team, including reviewing and mentoring other UX writers
- Drive strategy and UX Writing deliverables across multiple highly complex projects
- Develop inspiring, strategic ideas based on product requirements, data, and/or research
- Consider what language and design patterns best serve the UX
- Present content and design work to Design Directors, executives, or other stakeholders on your projects
- Drive consensus with stakeholders and/or partners on content recommendations
- Manage copy deadlines and deliver detailed copy across multiple projects
- Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization, country managers—to ensure we have the proper input on our work
- Partner closely with the central UX Writing team to ensure Global Markets work is aligned with shared standards, voice, and quality bar
Your Expertise
- 12+ years of experience in UX writing, content design, or content strategy
- Background within global consumer tech companies or marketplaces preferred
- Proven ability to lead content/copy work from concept to detailed design
- Experience working with localization platforms and/or translation services
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Proven ability to collaborate with cross-functional teams in all stages design & build
- Solid understanding of user experience design principles and interaction patterns
- Comfortable working independently in a fast-paced environment
- Proven ability to move work forward in an ambiguous work environment
- Comfortable working alongside other design disciplines in Figma, our primary collaboration tool
- Passion for Airbnb’s mission, commitment to diversity, and global mindset
- Bilingual in German, Spanish, French, or Italian is welcome (but not required)
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively‑led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Senior Staff UX Writer, International employer: airbnb, Inc.
Airbnb is an exceptional employer that fosters a collaborative and inclusive work culture, particularly within its London-based UX Writing team. With a strong commitment to employee growth, you will have the opportunity to lead innovative projects while working alongside diverse cross-functional partners, all in a vibrant city known for its rich cultural tapestry. The company not only values your expertise but also offers competitive benefits, including potential bonuses and equity, making it a rewarding place to advance your career in UX writing.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Staff UX Writer, International
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at airbnb, Inc. for a Senior Staff UX Writer, International, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like airbnb, Inc. before they go live!
We think you need these skills to ace Senior Staff UX Writer, International
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Staff UX Writer, International at airbnb, Inc., make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work airbnb, Inc. does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to airbnb, Inc.. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at airbnb, Inc..
How to prepare for a job interview at airbnb, Inc.
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with airbnb, Inc., be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. airbnb, Inc. might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at airbnb, Inc.!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what airbnb, Inc. is looking for.
