At a Glance
- Tasks: Drive supply growth for Airbnb Luxe by acquiring new listings and building host relationships.
- Company: Join a leading luxury travel platform with a focus on innovation and collaboration.
- Benefits: Competitive salary, bonuses, equity, travel credits, and a supportive work environment.
- Other info: Opportunity for travel across Europe and the Middle East, with a commitment to diversity.
- Why this job: Make a real impact in the luxury travel space while working with high-end properties.
- Qualifications: 6+ years in sales or account management, ideally in luxury travel or real estate.
The predicted salary is between 60000 - 80000 € per year.
As a Luxe Market Manager, you will drive supply growth for Airbnb Luxe in your assigned geographies — acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management. You will work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards. This role is equally focused on strategic growth and day-to-day excellence - you'll be equally comfortable prospecting net-new hosts, conducting business reviews, and rolling up your sleeves to solve host challenges.
A Typical Day:
- Supply Acquisition & Pipeline Development
- Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals.
- Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.
- Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation.
- Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience.
- Market Development & Launches
- Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring.
- Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
- Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region.
- Host Account Management & Optimization
- Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
- Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations.
- Support onboarding of new listings for assigned hosts, ensuring a seamless experience.
- Design and deploy strategies to manage and optimize long-tail hosts across your markets.
- Improve listing bookability through performance analysis and targeted host education.
- Cross-Functional Collaboration & Escalations
- Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives.
- Serve as an effective "air traffic controller" — routing host requests to the right internal resources while maintaining direct host accessibility.
- Cascade host feedback to relevant stakeholders to inform product and policy decisions.
- Educate hosts on significant product updates, policy changes, and platform best practices.
Your Expertise:
- 6+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate.
- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment.
- Experience working cross-functionally across teams to influence change and drive results.
- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting.
- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.
- Excellent negotiation skills and the ability to close complex, high-value partnerships.
- Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy.
- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence.
- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously.
- Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment.
Mindset:
- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space.
- A consultative, relationship-first approach — you build trust before you close deals.
- Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate.
- Collaborative by nature — you understand that success in this role is a team sport.
Location Specific Requirements:
This role requires proximity to the UK Market, with the ability to travel up to 50% of the year into markets across Europe and the Middle East and for team offsites. English proficiency required, Arabic preferred.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Senior Market Manager employer: airbnb, Inc.
Airbnb is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Senior Market Manager role. With a strong commitment to employee growth, you will have access to unique opportunities for professional development while working in the vibrant luxury travel sector. The company's emphasis on collaboration and innovation, combined with competitive benefits and the chance to engage with diverse markets across Europe and the Middle East, makes it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Market Manager
✨Tip Number 1
Network like a pro! Get out there and connect with luxury real estate professionals, property managers, and anyone in the travel scene. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream role!
✨Tip Number 2
Show off your market knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of the luxury market trends and local hotspots. Tailor your conversations to demonstrate how you can bring value to their team and help them grow.
✨Tip Number 3
Practice your pitch! Whether it’s over the phone or in person, being able to compellingly articulate your value proposition is key. Role-play with friends or family to refine your delivery and ensure you’re ready to impress when it counts.
✨Tip Number 4
Don’t forget to follow up! After any meeting or networking event, send a quick thank-you note or message. It keeps you top of mind and shows your enthusiasm for the role. Plus, it’s a great way to build those all-important relationships!
We think you need these skills to ace Senior Market Manager
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury travel and real estate shine through. We want to see how your experiences align with the Luxe market, so share specific examples that highlight your expertise in this area.
Tailor Your Pitch:Make sure to customise your application to reflect the job description. Use language that resonates with the role and demonstrate how your skills can drive supply growth for Airbnb Luxe. We’re looking for a compelling narrative that connects your background to our mission.
Highlight Your Relationship-First Approach:Since this role is all about building relationships, emphasise your consultative approach in your application. Share stories of how you've successfully managed accounts or cultivated partnerships in the past, showing us you can connect with hosts effectively.
Keep It Professional Yet Engaging:While we appreciate a friendly tone, remember to maintain professionalism in your written application. Craft your correspondence to be polished and engaging, reflecting the high standards of Airbnb Luxe. Don’t forget to apply through our website for the best chance!
How to prepare for a job interview at airbnb, Inc.
✨Know Your Market Inside Out
Before the interview, dive deep into the luxury real estate and travel landscape in your assigned geographies. Familiarise yourself with desirable neighbourhoods, architectural styles, and pricing trends. This knowledge will not only impress your interviewers but also help you articulate how you can drive supply growth effectively.
✨Showcase Your Relationship-First Approach
Prepare examples that highlight your consultative approach to building relationships. Think of times when you've successfully cultivated host relationships or navigated complex negotiations. This will demonstrate your alignment with the role's emphasis on trust and collaboration.
✨Be Ready to Discuss Metrics
Since this role is metrics-driven, come prepared to discuss your past achievements in hitting or exceeding acquisition and revenue targets. Use specific numbers and examples to illustrate your success, as this will show your ability to deliver results in a fast-paced environment.
✨Practice Your Communication Skills
Given the importance of compelling pitches and polished correspondence, practice articulating Airbnb Luxe's value proposition. Tailor your communication style to resonate with a luxury audience, and be ready to showcase your exceptional written and verbal skills during the interview.
