At a Glance
- Tasks: Coordinate daily office operations and create a welcoming environment for employees and visitors.
- Company: Join a dynamic team at Airbnb, known for its vibrant culture and community spirit.
- Benefits: Enjoy competitive pay, flexible working conditions, and opportunities for personal growth.
- Other info: Collaborate with diverse teams and build meaningful relationships in a fast-paced environment.
- Why this job: Be the heartbeat of the office, making every day a great experience for everyone.
- Qualifications: 5+ years in office management or related fields with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering.
This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace.
It serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience.
The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb’s culture to life.
This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected.
The role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings.
The Difference You Will Make
As an Office Manager, you help bring Airbnb’s culture to life through exceptional execution and service.
You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors.
Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected.
Success in this role requires excellent judgment, strong relationship‑building skills, operational rigor, and a proactive approach to identifying and resolving issues before they impact the employee experience.
Support the Office Experience
Help ensure the office is welcoming, organized, and operationally ready each day.
Serve as a visible and approachable presence for employees, visitors, and guests.
Support day‑to‑day workplace experience programs and services.
Monitor office needs and proactively address issues or Escalate to global and regional counterparts as needed.
Help maintain hospitality standards across office spaces, meeting rooms, and shared environments.
Coordinate Office Operations
Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities.
Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution.
Monitor workplace conditions and employee feedback.
Track office requests, operational issues, and follow‑up actions.
Identify opportunities for improvement and communicate recommendations to regional leader and global ops team.
Maintain office documentation, communications, and operational processes.
Support implementation of office standards and playbooks.
Support office utilization reporting.
Leadership & Administrative Support
Serve as a trusted admin partner to the Country Manager.
Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager.
Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings.
Serve as a local resource for employees and leaders navigating office services and resources.
This role is not responsible for travel booking, expense management; it only supports Country Manager diary/calendar support.
Support Gatherings & Connection
Coordinate logistics for local gatherings, leadership visits, and employee engagement activities.
Support gatherings, leadership visits and employee engagement activities across the region as needed.
Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments.
Ensure meeting spaces, hospitality elements, vendors, and attendee experiences are prepared and executed effectively.
Support the delivery of connection and community‑building experiences within the office by following global guidance and toolkits, while adapting them to local needs.
Build Strong Relationships
Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross‑functional partners.
Support a culture of hospitality, responsiveness, and service.
Gather employee feedback and share insights to improve the office experience.
Help foster an environment where employees feel welcomed, informed, and connected.
Qualifications
- 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields.
- Strong organizational and project coordination skills.
- Experience coordinating meetings, events, leadership visits, or workplace programs.
- Excellent communication and interpersonal skills.
- Strong attention to detail and follow‑through.
- Ability to manage multiple priorities and work effectively in a fast‑paced environment.
- Hospitality mindset with a passion for creating positive experiences.
- Strong problem‑solving skills and sound judgment.
- Experience partnering with vendors and cross‑functional stakeholders is preferred.
- Full professional proficiency in English.
- #J-18808-Ljbffr
Office Manager, London in City of Westminster employer: airbnb, Inc.
As an Office Manager at Airbnb in London, you will be part of a vibrant and inclusive work culture that prioritises employee connection and operational excellence. The company offers a supportive environment with ample opportunities for professional growth, ensuring that you can thrive while contributing to a welcoming office experience. With a focus on hospitality and collaboration, Airbnb empowers its employees to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager, London in City of Westminster
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like airbnb, Inc..
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like airbnb, Inc..
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Office Manager, London in City of Westminster
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to airbnb, Inc..
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of airbnb, Inc.. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at airbnb, Inc.
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with airbnb, Inc., be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at airbnb, Inc., especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for airbnb, Inc. could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at airbnb, Inc. as they’re likely seeking a candidate who can enhance their workplace culture.
