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- Tasks: Engage with customers to sell Airband connectivity and exceed sales targets.
- Company: Join Airband, a leading internet service provider transforming rural connectivity.
- Benefits: Competitive salary, hybrid working model, and generous holiday allowance.
- Why this job: Make a real difference in connecting communities while developing your sales skills.
- Qualifications: Experience in telesales and strong customer service skills required.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 25396 - 29396 ÂŁ per year.
We have a great opportunity for talented Telesales Advisors to develop our customer base across our regions! This is a permanent position offering a competitive salary of ÂŁ25,396.80 + up to ÂŁ12,000 OTE + benefits - we offer a Hybrid working model operating out of Droitwich.
You will be developing relationships with potential customers in order to advise and sell Airband connectivity, whilst meeting or exceeding the sales team KPIs. Promoting Airband’s reputation and customer relationships. The role will also contribute to generating sales for our business, being responsible for advising & closing sales over the phone whilst maintaining good customer relationships. If you have key skills in customer service and sales delivery we would like to hear from you.
More about Airband: Airband is an internet service provider bringing high-speed broadband to rural communities from North Wales down to Devon and Somerset in the Southwest. Having built the network, our strategic focus is to increase our customer connections, and we are looking for a talented individual to support us in delivering an excellent customer experience as we continue to scale.
Key Responsibilities:- Follow-up website generated enquiries from potential customers
- Answer all inbound enquiry calls and make outbound calls to potential customers to convert to an order
- Turn warm leads into orders answering all customers' questions and alleviate any concerns they may have about the service.
- Take, record and process orders on our systems in person or over the phone/e-mail
- Go the “extra mile” to meet targets while providing exceptional service and advice.
- Maintain accurate customer records on CRM as well as other administrative tasks as required
- Accurate and timely reporting as required
- Promote a sales focused, goal driven approach whilst working as part of the wider Sales division.
- Active listener with good sales ability - Patience and ability to engage with customers in conversation - Asking questions to understand customer requirements and close sales.
- An excellent communicator with strong verbal and written skills.
- Punctual character with an eager drive to succeed by hitting sales targets
- A confident and resilient character with effective resolution skills.
- Exceptional understanding of customer excellence.
- Ability to deliver credible service to a broad range of internal and external contacts/customers.
- 25 days of paid leave a year rising to 30 plus
Telesales Advisor in London employer: Airband
Contact Detail:
Airband Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Telesales Advisor role at Airband. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! Since this role is all about developing relationships and closing sales, rehearse how you'd introduce yourself and explain why you're the perfect fit for Airband. Confidence is key, so get comfortable with your delivery.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Airband’s hiring team through our website. Express your interest and ask about potential opportunities. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! If you get the chance to chat with someone at Airband, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and keep you fresh in their minds.
We think you need these skills to ace Telesales Advisor in London
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've successfully closed deals in the past and how you can bring that expertise to our team!
Be Personable: Telesales is all about building relationships, so let your personality shine through in your application. Use a friendly tone and show us that you can connect with customers just as well on paper as you can over the phone.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Telesales Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Airband
✨Know Your Product Inside Out
Before the interview, make sure you understand Airband's services and how they benefit customers. Familiarise yourself with the key features of their connectivity solutions so you can confidently discuss them during the interview.
✨Showcase Your Sales Skills
Prepare to share specific examples of your past sales successes. Think about how you turned leads into sales and how you handled objections. This will demonstrate your ability to meet and exceed KPIs, which is crucial for a Telesales Advisor.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It shows that you value communication, a key skill for engaging with potential customers.
✨Demonstrate Customer Excellence
Be ready to discuss how you’ve provided exceptional customer service in previous roles. Share stories that highlight your patience, problem-solving skills, and ability to build relationships, as these are essential for maintaining good customer relationships at Airband.