At a Glance
- Tasks: Manage CRM systems and create engaging email marketing campaigns.
- Company: Join a fast-growing tech company on a mission to revolutionise resource planning.
- Benefits: Enjoy Apple hardware, top-tier health insurance, free meals, and more.
- Other info: Dynamic, inclusive environment with opportunities for personal and professional growth.
- Why this job: Be part of a creative team shaping AI-driven solutions that impact lives globally.
- Qualifications: 3+ years in CRM management and email marketing; experience with HubSpot or similar platforms.
The predicted salary is between 40000 - 50000 £ per year.
About Air Apps
At Air Apps, we believe in thinking bigger—and moving faster. We’re a family‑founded company on a mission to create the world’s first AI‑powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self‑funded while reaching over 100 million downloads worldwide. Our long‑term focus drives us to challenge the status quo every day, pushing the boundaries of AI‑driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way.
The Role
As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns. You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance customer engagement and retention. This role requires expertise in CRM platforms such as HubSpot, Marketo, Salesforce, or Klaviyo, as well as a strong understanding of email marketing best practices, automation workflows, and data‑driven optimization. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross‑functional teams in person and contribute to a dynamic and fast‑paced environment. We are open to support with relocation efforts.
Responsibilities
- Develop and execute email marketing campaigns, drip sequences, and lead nurturing strategies.
- Manage and optimize CRM workflows, segmentation, and customer lifecycle automation.
- Work with HubSpot, Marketo, Salesforce, or other CRM platforms to improve campaign performance.
- Track and analyze email open rates, CTR, conversion rates, and customer engagement metrics.
- Optimize email templates, A/B test subject lines, and improve deliverability.
- Create and maintain customer segmentation strategies for targeted campaigns.
- Collaborate with marketing, sales, and product teams to personalize customer interactions.
- Implement behavioral triggers and automation workflows to improve retention.
- Ensure compliance with GDPR, CCPA, and email marketing regulations.
- Stay up to date with CRM trends, personalization strategies, and automation best practices.
Requirements
- Around 3+ years of experience in CRM management, email marketing, or marketing automation.
- Hands‑on experience with HubSpot, Marketo, Salesforce, Klaviyo, or similar platforms.
- Strong understanding of email marketing best practices, segmentation, and automation workflows.
- Experience with A/B testing, personalization, and dynamic content strategies.
- Knowledge of lead scoring, drip campaigns, and customer journey mapping.
- Familiarity with HTML/CSS for email formatting is a plus.
- Analytical mindset with experience using Google Analytics, CRM dashboards, and reporting tools.
- Strong attention to detail and ability to optimize email deliverability and engagement rates.
- Experience working in fast‑paced, data‑driven marketing environments.
What benefits are we offering?
- Apple hardware ecosystem for work.
- Annual Bonus.
- Top‑tier Health and Life Insurance for peace of mind.
- Transportation Budget to support your commute needs.
- Coverflex benefits package for meal allowances, well‑being, and more.
- Childcare support.
- Air Conference – an opportunity to meet the team, collaborate, and grow together.
- Pension Fund to support your long‑term financial planning.
- Urban Sports Club membership to keep you active.
- Meals 100% free at the hub.
Diversity & Inclusion
At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
CRM & Email Automation Specialist employer: airapps
At Air Apps, we pride ourselves on being an innovative and dynamic employer, offering a vibrant work culture in the heart of Lisbon. Our commitment to employee growth is evident through our supportive relocation efforts, comprehensive benefits including top-tier health insurance and a generous annual bonus, and opportunities for collaboration at our Air Conference. Join us to be part of a forward-thinking team that values diversity and empowers you to make a meaningful impact in the world of AI-driven solutions.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Email Automation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM and email marketing projects. This will give you an edge and demonstrate your expertise to potential employers.
✨Tip Number 3
Prepare for interviews by researching Air Apps and their products. Understand their mission and how your skills can contribute to their goals. Tailor your responses to show how you can help them push the boundaries of AI-driven solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Air Apps family.
We think you need these skills to ace CRM & Email Automation Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for CRM and email marketing shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the role and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience with CRM platforms like HubSpot or Salesforce. We love seeing specific examples of how you've optimised campaigns or improved customer engagement, so don’t hold back on the details!
Be Data-Driven:Since this role is all about enhancing customer engagement through data, include any metrics or results from your previous work. Show us how your analytical mindset has led to successful outcomes in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at airapps
✨Know Your CRM Platforms
Make sure you brush up on your knowledge of CRM platforms like HubSpot, Marketo, Salesforce, or Klaviyo. Be ready to discuss your hands-on experience with these tools and how you've used them to optimise campaigns in the past.
✨Showcase Your Email Marketing Skills
Prepare to talk about your experience with email marketing best practices, including A/B testing and segmentation strategies. Bring examples of successful campaigns you've executed and be ready to explain the results.
✨Understand the Customer Journey
Familiarise yourself with customer journey mapping and lead nurturing strategies. Be prepared to discuss how you've implemented automation workflows to enhance customer engagement and retention in previous roles.
✨Stay Current with Trends
Research the latest trends in CRM and email marketing. Being able to discuss recent developments or innovative strategies will show that you're proactive and passionate about the field, which is exactly what Air Apps is looking for.
